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JBL Free II JBL Signature Sound - Image

JBL Signature Sound

Immersive JBL Signature Sound delivered in an intuitive, intelligent package.

JBL Free II Dual connect makes your life easier - Image

Dual connect makes your life easier

The JBL Free II instantly pair to your Android device as soon as the earbuds are out of the case. Take crystal clear phone calls, talk to your voice assistant and listen to your favorite streaming music - at any time, with either earbud or both. Bluetooth 5.0 ensures high quality streaming.

JBL Free II 24 hours of combined playback - Image

24 hours of combined playback

Enjoy an entire day of wireless audio, with 6 hours of continuous playback and 18 hours of backup power from the charging case. Easily recharge with a type-C charging case.


JBL Free II Fast Pair - Image

Fast Pair

Thanks to Fast Pair enabled by Google, the FREE II TWS are connected to your Android device the second you flip the case open. You can also pair multiple devices just by tapping on the devices’ screen.

JBL Free II Easy, handsfree calls - Image

Easy, handsfree calls

Integrated microphone allows for clear phone calls. Automatic stereo-mono mode switching for a natural call experience. Take full control of your calls and music with a single intuitive button and access your device's voice assistant.

JBL Free II Comfort Stay. Secure Fit - Image

Comfort Stay. Secure Fit

Best-in-class ergonomics ensure a secure fit that stays with you, no matter what you are doing. The ear tips, available in 3 sizes, allow you to find the one that fits you best.

JBL Free II Splashproof - Image


IPX4-certified design keeps the music playing through sunshine and rain.

Specs & Downloads



Calls, music, active – your choice. No Wires.

JBL Free II deliver JBL Signature Sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free II is your flexible companion for calls, music and an active lifestyle. You get a day's worth (24 hours) of combined playback: 6 hours of continuous listening on the headphones plus 18 hours of backup from the charging case. Immediately paired as soon as you flip open the case, each earbud of the JBL Free II can be used independently in mono or stereo mode, saving battery life. Super comfortable with ear tips in 3 sizes, their worry-free IPX4 certified design keeps the music playing through sunshine and rain. Step up your listening experience in an easy way by controlling music and calls with the intuitive touch controls on the earbud and live free from wires.

General Specifications

Driver size (mm)
IP Code

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB)
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
Number of drivers per ear


Charging Case Weight (oz)
Earpiece Weight (oz)
Charging Case Weight (g)
Earpiece Weight (g)

Control and Connection Specifications

Bluetooth profiles
A2DP 1.3, AVRCP 1.6, HFP 1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
Bluetooth transmitter power
0 - 12dbm
Bluetooth version


Charging time (hours from empty)
Charging case battery life (max hours)
Maximum play time (hours)


Charging cable
Voice Assistant integration
Built-in Microphone
Hands Free Call
JBL Signature Sound
Secure Fit
True Wireless
Charging case
Rechargable battery

What's in The Box?

  • 1 x JBL Free II headphones
  • 1 x Type-C charging cable
  • 3 x Sizes of ear tips
  • 1 x Charging case
  • 1 x Quick start guide
  • 1 x Safety sheet
  • 1 x Warranty
  • 1 x Warning sheet
What's in The Box?

Documents & Downloads

Reviews and Q&A

Customer Reviews

Rated 3 out of 5 by from Easy set up, average sound quality I've been using these headphones for a few weeks and am impressed with how easy they are to setup, and the super long battery life. I've only charged them once so far and have used them for over 10 hours. I also like the charging case and find them easy to use. I found the sound quality average and a little tinny, and the buds have fallen out of my ears a few times. I've tried the different ear fittings but with any of these attachments, the buds feel too heavy to stay in if you're moving about. These would be a good mid range headphone for light activities. I also found them great for making phone calls with
Date published: 2020-12-21
Rated 3 out of 5 by from Good but not great I have enjoyed using the Free II but I have been underwhelmed with the sound. Overall the sound is pretty flat. For a JBL product I was hoping for more punchy bass. But it just didn’t excite on any level. I can see me using them as backups for work around the house or mowing the lawn. But not as my daily drivers. Now what I do like is the fit and comfort. For my small ears they fit snug and comfortable. And they stay in place pretty well. I do have to push them back in if I jump or run. But it’s not terrible. To be honest I have yet to find a truly wireless headset that doesn’t dislodge after awhile.
Date published: 2021-11-20
Rated 1 out of 5 by from Disappointed! I was expecting JBL quality sound but unfortunately I found these earbuds to be flat. I tried a couple of different songs but was not impressed. So I decided to download the JBL app for iOS in order to use an equalizer and fine tune the sound. To my surprise the app did not support these earpods! I could not find any JBL app that works with this model. Moreover, the model name itself is quite confusing. These earbuds are called the JBL Free II but there is another model that is called the JBL Live Free 2. I believe the Live Free 2 earbuds support noise cancellation, wireless charging and are compatible with the JBL app. Although I haven't tried them I think those earbuds may be a much better option.
Date published: 2022-08-31
Rated 4 out of 5 by from Good early buds but not amazing. Good ear buds but nothing about them make them stick out more than any of the other JBL ear buds. They are small and actually fit my ear the best out of all of the ones I have experienced and the charging case is very light which also, is better than others. The commands to control them could bring more user friendly with swiping of the buds instead of having to press on them for a few seconds. The noise canceling is on point and the sound quality was about expected, nothing to write home about. They do last a very long time without having to be recharged and the case fits in almost anything you carry or your pant pockets.
Date published: 2021-09-30
Rated 4 out of 5 by from Oh, that's why they're discounted presently I love JBL products and was excited to see these priced attractively. They arrived today. My immediate impression is that the sound is terrific and the build quality is solid. While giving this first listen, I happened to walk past a mirror and I laughed out loud. At least with my ear structure, these buds stick out more than most have and appear huge. I look a little funny (er, funnier than I usually look). Vanity alone has me thinking about giving them to one of my kids while looking for a JBL model with a smaller profile. But I'm definitely not sending these back. Getting JBL quality at this price is awesome.
Date published: 2022-09-02
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Product Q&A

Hi, I lost one of the earbuds, what should I do? Do I have to buy a whole new pair?

Asked by: legnar03
Hey Man! I lost one too and they were no help to me either. Out of curiosity which one did you lose? Left or Right? I lost the Left one in black. If you lost the right one maybe we could sort something out here.
Answered by: KWals08
Date published: 2022-07-14

Dose it have noise cancelling And dose it work with the app

Asked by: Pandar
Thanks for your interest. Our JBL Free II TWS has a voice assistance (Siri, Bixby, Google) feature and Dual Connect, so you can use just the left or right side earbuds. This product isn't supported by our JBL App, nor does it have a noise-canceling feature.
Answered by: Customer Support
Date published: 2022-08-31

Hi! The JBL Free did not support voice calls with both earbuds, does the JBL Free II supports voice calls with both earbuds?

Asked by: lbrandao
Thank you for your question. Unfortunately, the JBL FREE II does not support stereo calls. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.  Thank you.
Answered by: Dan M
Date published: 2022-08-24

Windows 10 is requesting a code to connect to the earbuds via bluetooth, but I do not kow which is that code.

Asked by: Javiergc
Our JBL Free II should be able to connect to any Bluetooth-capable device. In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software). The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop: • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music. • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device Always get the latest driver version available for your Computer/PC/Laptop. To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support. The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.
Answered by: Customer Support
Date published: 2022-09-20

Hi, can these earbuds connect to iOS devices?

Asked by: Emma R
Thank you for your question. Yes, the JBL Free II are compatible with iOS devices. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: AJ1612
Date published: 2021-06-06

My left ear bud will connect but right ear bud will not. Is there a reset? I’ve tried to erase the device and reconnect it multiple times but all it does is flash and never connects 

Asked by: Kclark
To manually reconnect the L and R earbuds of your JBL Free II, simply tap the touch controls of both earbuds three times. To perform a factory reset, double tap the button on the right earbud and hold the button for more than 5 seconds the third time. If the issue still persists, please contact our customer support for further assistance.
Answered by: Customer Support
Date published: 2023-02-09

Will these work with I-phone

Asked by: Big Steve
Thanks for reaching out. Our JBL Free II is compatible with both Android and iOS phones. Access the link provided to get more information about this product. https://bit.ly/3flojX1
Answered by: Customer Support
Date published: 2022-03-10
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