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JBL Endurance JUMP
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JBL Endurance JUMP
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- Up to 8 hours of wireless playback with Speed Charge battery
- PowerHook™
- Never hurt. Never fall out.
- Waterproof
- Touch controls
- Hands-free calls
- Protective Pouch
$69.95
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Up to 8 hours of wireless playback with Speed Charge battery
Bluetooth wireless allows you to stream high quality music for up to 8 hours without the worry of messy wires interfering with your workout. In just 10 minutes, you can power your headphones for up to an hour of use.
PowerHook™
Secure fit ear hook design, which automatically turns the power on/off when putting on or taking off the earphones
Never hurt. Never fall out.
Thanks to TwistLock™ and FlexSoft™ technologies, these headphones are lightweight and ergonomically built to ensure comfort and stability no matter the workout.
Features
Waterproof
Featuring IPX7, the JBL Endurance JUMP are designed to be used in all weather or sport conditions. Durable and made to last, no matter the elements.
Touch controls
Allows you to easily manage your music and calls controlling play, pause, volume and tracks order with a simple touch for extra convenience, so that you can keep going.
Hands-free calls
Bluetooth® technology enables hands-free calling, allowing you to focus on your workout.
Protective Pouch
Durable silicone carrying case.
How to use the touch controls
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Music Control
-
Phone Control
-
Volume Control
-
PowerHook™ On/Off
Specs & Downloads
Item# JBLENDURJUMPBAM
Description
Never Hurt. Never Fall Out
JBL Endurance JUMP headphones have your back when it’s time to take your workout leaps and bounds ahead. Guaranteed never to hurt or fall out, these buds let you turn on the energy – instantly. Slip on the PowerHook™ design and they automatically power on. Move in confidence with a wireless neckband and TwistLock™ ear tips. Endure the elements with IPX7 waterproofing and up to 8-hours of battery life. And if that’s not enough, be ready for more in a few minutes thanks to a convenient Speed Charge battery.
General Specifications
- Driver size (mm)
- 10.0
Audio Specifications
- Driver sensitivity at 1kHz/1mW (dB)
- -20dB
- Dynamic frequency response range (Hz)
- 20Hz–20kHz
- Impedance (ohms)
- 16.0
- Number of drivers per ear
- 1.0
Control and Connection Specifications
- Bluetooth version
- 4.2
- Bluetooth profiles
- HFP v1.6, A2DP v1.3, AVRCP v1.5
- Bluetooth frequency
- 2.402GHz-2.48GHz
- Bluetooth transmitted modulation
- GFSK, π/4DQPSK,8DPSK
- Bluetooth transmitter power
- 4 dbm
Battery
- Maximum talk time (hours)
- 7
- Charging time (hours from empty)
- 2
- Maximum music play time with ANC off (hours)
- 8.0
- Maximum play time (hours)
- 8
Features
- Siri/ Google Now
- No
- Powerhook
- Yes
- Secure Fit
- Yes
- Touch Control
- Yes
- Waterproof
- Yes
- In-ear
- Yes
- IP Code
- IPX7
- Built-in Microphone
- Yes
- Hands Free Call
- Yes
- Twistlock
- Yes
- Wireless
- Yes
- Speed charge
- Yes
- Rechargable battery
- Yes
What's in The Box?
- 1 x Headphones
- 1 x Charging cable
- 3 x Sizes of ear tips
- 1 x Enhancer
- 1 x Sport Carry Pouch
- 1 x Safety Sheet / Quick start guide
- 1 x Warranty / Warning
Documents & Downloads
Reviews and Q&A
Customer Reviews
Product Q&A
hello i like the product but after about 5 min of not using it, it going off automaticly ,and im very often driving with that, its very enoying as i m sometimes i just want to be on stanby and not listening to anything
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
is jbl jump good for calling??
You can definitely use it for calls but it still depends on your audio preference. However, if you purchase the JBL Endurance Jump directly from JBL.com but are not 100% satisfied with its performance, you can return it for a full refund within 30 days of the original purchase date.
Date published: 2021-06-06
how do I reduce the background noise, each time I make a call I always off my bluetooth because of too my noise and the person on the other side dont hear me well
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
My device disconnect automatically.specially when I have weared it but not listening any audio
Our JBL Endurance JUMP has an auto shut off feature which turns off the device if there is not music being played for 5-10 minutes, we suggest you keep playing music if you want it to be kept turned on while wearing it. If you are experiencing a different problem, please contact us here: https://bit.ly/2zwFkYM
Date published: 2022-05-25
Hi, i am using this most of time in work while driving and my client complaint that the voice quality from this device is very poor, like using loud speaker and unable to listen clearly sometimes. Is there anyway to fix that?
We would like to work with you directly to help you with your issue. I noticed that you are in Malaysia, please submit a case at support.apac@harman.com and our Customer Service team will be glad to further assist you.
Date published: 2021-06-06
What type of charger do the Earbuds use?
The JBL Endurance Jump comes with a USB charging cable for you to connect to either a powerbank or your phone's charger to get it charging.
Date published: 2021-06-06
My right headphone makes a popping noise when being taken in and out of my ear or when making certain movements. Is this normal?
Thanks for reaching out, we would like to work with you directly. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
What does the sound it makes around everyv10 minutes means?
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Would really love to have the ability to turn the blue LED off when they are connected.
Hi! Unfortunately, there is no way of turning the Blue LED light off as it is an indicator for Bluetooth connectivity.
Date published: 2021-06-06
when i go swimming, as soon as i get into the water the headphones mode changes from the memory card to the bluetooth mode. how can i fix this?
The JBL Endurance "Jump" only works above water, Since signals are hard to get through under water, and the IPX7 rating is made to match the other Endurance series mainly for a stronger sweat resistant headphones for workouts.
You will need to use the JBL Endurance "DIVE" for swimming since it has and Mp3 feature and a lock feature that will let you play Mp3 music underwater without any cutouts.
Date published: 2021-06-06
When i am connecting this earphones with my phone i.e. one plus 5T. I am unable to select phone call option in Bluetooth settings. And able to call while connecting with other phones. Please help me
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
When I start running, the volume is great. But then it starts getting softer and softer till I can hardly hear. Is there anyway to correct this?
Thanks for your question. Please try on all the eartips and choose which one fits best in your ear. If you need more assistance, please contact us, we're here to help.https://support.jbl.com/us/en/#contact
Date published: 2022-03-03
How do I improve bass range while wearing those headphones?
It can be done if the music app that you're using has it's own equalizer.
Date published: 2021-06-06
Is the warranty still void if I purchased these through Amazon?
Our products have a one-year limited coverage from the date fo purchase. Please reach out to our Customer Support so we could check your options.
Date published: 2021-06-06
I can’t get this to connect to my iPhone at all. I have my bluetooth on, and it shows up in my devices but it keeps saying not connected, put device in range. But its right next to my phone.
Try turning off the Bluetooth on your phone for at least 30 seconds before turning it back on. Try reconnecting it to your JBL Endurance Jump headphones again. If still unsuccessful in pairing, try to completely restart your phone before trying it again.
Should you still be unable to connect to it or get it to work, please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
I cannot get the volume control to work. Every time I touch the ear piece it pauses or plays.
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Do they have a quickcharge system for faster charging, for eg. 2 amper charger changes the speed of charge or there is no difference between 1A or 2A?
Yes, the 2A would make it quicker to charge than 1A.
Date published: 2021-06-06
how do I adjust the volume
Hi there, you can adjust the volume on your JBL Endurance JUMP headphones using the touch controls on the right earpiece which allows you to easily manage your music and calls. Check out this link to find out how to use the touch controls: https://www.jbl.com/endurance-headphones-series/JBL+Endurance+JUMP.html
Date published: 2021-06-06
We have the product fr less than a year. It does not work [probably no battery] and when we connect the charger, it does not charge [the red light does not go on]. We use the original charging cable. Any ideas what can we do?
Hi there. We’re here to help with your JBL Endurance Jump. Please try these troubleshooting steps for us to isolate the issue. First, try to use a different charger for your earphones. Then, try to leave it plugged for 1-2 hours. It would be best to try to plug it overnight. If the issue persists please reach out to your local support in Israel, BUG Multisystems. You may call them at 1-700-707-202 or send an e-mail to support@bug.co.il. Thanks.
Date published: 2021-06-06
Is there a JBL Android app that works with the JUMP and if not will there eventually be one developed?
Hi! There are no apps made for the earphones. However, your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Date published: 2021-06-06
What happens if I fully reset the device?
The software will reset to factory settings. This can potential fix any Bluetooth-pairing issues you may experience, but means you will have to delete and re-establish connection with your phone/tablet after the reset.
If you need further assistance, please submit a case request at https://www.harmanaudio.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
in areas where bluetooth are not allowed (eg. aircraft), can we use an adapter to connect wired to the mobile or aircraft system?
Thanks for reaching out, unfortunately, the JBL Endurance Jump can only do Bluetooth connection. It doesn't have any Aux port for cable or wired connection. If you have other questions or inquiries, please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Is there a way to pair multiple devices to the Endurance Jump headphones?
You can pair multiple devices to the Endurance JUMP but you can only have 1 device connected at a time.
Date published: 2021-06-06
The neckband of the Jump seems thicker than the Sprint, is that correct and what is the reason ?
Hi. Yes, the Jump headband is a lot thicker than the one of the Sprint. The thick, shorter neckband is a more luxurious feature, indicating the higher price level of the Jump. It also has less independent movement than the thinner one, and makes the whole headphone seem more like one, integrated device.
Date published: 2021-06-06
Can I be helped with my sound quality my right ear has distorted 90 percent and I can barely hear out my left too and I have only had for 1 month and a half can they be replaced?
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Is it possible to pair my Endurance Jump with my iMac? At the moment my iMac does not recognise them.
Hi Ruthk57,
Thank you for your question.
As your question requires troubleshooting by our Product Specialists, we invite you to contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html for further details.
Thank you.
Date published: 2021-06-06
How much is the warranty of the JBL headphones ?
Our warranty for our headphones is 1 year from the date of purchase, if you are having problems with your product, please have your receipt ready and submit a case request and so we can assist you at www.jbl.com/support-contact.html .
Date published: 2021-06-06
I just got this JBL ENDURANCE JUMP and fully charge and paired it with my phone. The left earpiece doesn’t work, no sounds coming out just only the right side earpiece. What should i do to make it work?? Thanks
We're sorry for the late response. We'll have to get more information from you so we can look into this. You can reach out to us using this link for more information: https://support.jbl.com/us/en/
Date published: 2021-06-06
where it says ''Whats in the box?'' it it says there is 1 x enhancer. i was wondering what an enhancer is?
Hi. The enhancer is the bigger silicone item that forms the basis of the "Twistlock" system that we have built into your headphones. This is a kind of threaded material, which you place against your ear, then twist it to lock it into the inner ear bowl. The smaller silicone tips are placed on the tip of the enhancer. The name comes from the original idea behind this feature, enhancing grip and sound.
Date published: 2021-06-06
How do I turn this "Sleep Mode" off. They are turning off and disconnecting ever 5 minutes!! It's very annoying, how can I stop them from doing this?
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2022-06-12
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