JBL Bar 5.1 Surround
$299.95 Price reduced from $599.95 to Save 50%
3.6 (124)
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JBL Bar 5.1 Surround Powerful sound - Image

Powerful sound

JBL MultiBeam™ technology brings the ultimate cinematic experience to your home. No extra speakers or wires are needed.

JBL Bar 5.1 Surround You got the power - Image

You got the power

With 550 Watts of system output power, experience your movies and music like never before. Immersive, powerful sound to match your viewing pleasure.

JBL Bar 5.1 Surround Feel the bass - Image

Feel the bass

Punchy, precise bass from a mighty 10’’ wireless subwoofer brings the action to action movies, and ensures any soundtrack sounds epic.

JBL Bar 5.1 Surround Chromecast and Airplay 2 built-in - Image

Chromecast and Airplay 2 built-in

Built-in WiFi and compatibility with Chromecast and Airplay 2 means you can stream your all favourite online content with amazing sound, with a simple finger tap.

Features

JBL Bar 5.1 Surround True HDMI 4K Pass-through - Image

True HDMI 4K Pass-through

The best 4K video resolution deserves the best sound to go with it. Your TV and the JBL Bar 5.1 Surround are the ultimate power couple.

JBL Bar 5.1 Surround Stream it all - Image

Stream it all

Not in the mood for a film? No problem. With the JBL Bar 5.1 Surround, you can also enjoy wireless music streaming via Bluetooth from your mobile or tablet.

Frequently Bought Together

Specs & Downloads

Item# JBL2GBAR51IMBLKAM

Description

Experience panoramic surround sound

The impressive JBL Bar 5.1 Surround delivers the ultimate home cinematic experience. Bring everything you watch to life with 550 Watts of power and a 10’’ subwoofer: the driving bass of an action movie, the tension of a thriller or the beauty of a nature documentary. Built-in Chromecast and Airplay 2 lets you stream and manage online content, and Bluetooth means your streamed music sounds great, too. Amazing surround sound comes from JBL MultiBeam™ technology. JBL has powered the world’s movie theatres for more than 75 years. Now you can bring that power home.

General Specifications

Model
Bar 5.1 CNTR (Soundbar Unit), BAR 5.1 SUB (Subwoofer Unit)
Power supply
100 - 240V AC, ~ 50/60Hz
Soundbar output power (Max. @THD 1%)
5 x 50W
Subwoofer output power (Max. @THD 1%)
300W
standby power
<0.5W
networked standby power
<2.0W
Operating temperature
0°C - 45°C

BAR 5.1 SURROUND is in compliance with European Commission Regulation (EC) No 1275/2008 and (EU) No 801/2013.

Off Mode
N/A
Network Standby
<2.0W
Time to standby
<20minutes
* Standby
in the condition of all wireless connections of Soundbar are deactivated, if no provide any audio or video signal to the Soundbar unit, the Soundbar unit will automatically into standby mode in 10 minutes.
* Networked standby
in the condition of any wireless connection of Soundbar is activated, if no provide any audio or video signal to the Soundbar unit, the Subwoofer and Soundbar unit will automatically into networked standby mode in 10 minutes.

Any audio or video recover will bring device from standby to operation mode.

Audio Specifications

Total speaker power output (Max. @THD 1%)
550W
Max SPL
103dB
Frequency response
40Hz - 20KHz
Audio inputs
1 Optical, Bluetooth, USB (USB playback is available in US version. For other versions, USB is for Service only.)
MP3 Codec
MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
MP3 sampling rate
16KHz - 48 KHz
MP3 bitrate
80kbps - 320kbps

Dimensions

Soundbar transducer
5 x 4690” racetrack drivers +2 x 1.25” side-firing tweeters
Subwoofer transducer
10”
Dimensions (W x H x D)
1018 x 58 x 100mm / 40” x 2.28” x 3.94” (Soundbar); 305 x 440 x 305mm / 12” x 17.3” x 12” (Subwoofer)
Weight
2.85KG (Soundbar); 10.62Kg (Subwoofer)

Control and Connection Specifications

USB port
Type A
USB rating
5V DC, 0.5A
Supporting file format
mp3, wav
Bluetooth version
4.2
Bluetooth profile
A2DP V1.3, AVRCP V1.5
Bluetooth frequency range
2402MHz - 2480MHz
Bluetooth Max. transmitting power
<11dBm (EIRP)
Modulation Type
GFSK, π/4 DQPSK, 8DPSK
Wi-Fi network
IEEE 802.11 a/b/g/n/ac (2.4GHz/5GHz)
2.4G Wi-Fi frequency range
2412 – 2472MHz (2.4GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
2.4G Wi-Fi Max. transmitting power
<20dBm
Modulation Type
DBPSK, DQPSK, CCK, QPSK, BPSK, 16QAM, 64QAM
5G Wi-Fi frequency range
5.15 - 5.35GHz, 5.725 - 5.825GHz
5G Wi-Fi Max. transmitting power
<22dBm
Modulation Type
QPSK, BPSK, 16QAM, 64QAM, 256QAM
5G Wireless frequency range
5161.35 - 5245.35MHz, 5736.35 - 5820.35MHz
5G Max. transmitting power
<9dBm (EIRP)
Modulation Type
π/4 DQPSK

Video Specifications

HDMI Video input
1
HDMI Video output (With Audio return channel)
1
HDMI HDCP version
2.2

Documents & Downloads

Reviews and Q&A

Customer Reviews

Rated 1 out of 5 by from No 5.1 raw audio output HDMI with Netflix,Disney A $100 sound bar can play dolby digital(DD), but unfortunately this device does not encode dolby digital plus(DDP). Netflix, Disney, Discovery uses dolby digital plus with AUDIO/eAC3 format. We are mislead by saying only Dolby Audio not the specific format. I wanted to return the product but unfortunately this is not possible. Spending $400 for a soundbar but not dolby digital plus output is decoded by this soundbar. I changed the audio setting from best available (DDP) to dolby digital always(DD) in my Amazon Firestick 4K but there is a audio sync delay(DDP to DD). In one word USELESS, if you are expecting to connect via HDMI(ARC) with Netflix 5.1 audio. Already raise a case with support team but no resolution yet. One more important thing is that you can either use SPDIF(optics) or HDMI ARC at a time(no use of CEC). Avoid this product, go for some other product.
Date published: 2020-11-02
Rated 5 out of 5 by from Amazing sound in a concise package! The sound is amazing. I was surprised how well balanced the subwoofer is with the sound bar. I usually watch tv and listen to music through JBL studio LSR monitors. Now I prefer the sound bar and sub for entertainment. The sound really spreads out and feels like a theatre. The bass is soooo good. Try it! I bet you’ll keep it! What more can you ask for: HDMI, Bluetooth, WiFi Airplay, Google Home, Ethernet, Digital optical. This unit has all the modern technology you need to connect. Within 30 seconds of plugging it, I was playing music from my iPhone and iPad. All the cable you need are provided. It can also auto connect to your home network, download any firmware updates.
Date published: 2019-11-03
Rated 5 out of 5 by from Would highly recommend! I have been using this sound bar for about a week now and have watched movies, listened to music (via bluetooth), and played video games using it. It sounds extremely crisp and its clean sleek design makes it look good also! The remote has the option to toggle between Low, Med, or High bass. I feel that the sub woofer knows when you want a lot of bass and when you don't want a lot because its never overwhelming but at times one can definitely feel it. The range of volume is great, full volume is extremely loud and there is no loss of sound quality. One of the features I really like is the display on the front right side of the speaker that shows me what I select from the remote (Bass level, input, volume etc..) This product also seems very well built, the overall construction of the sound bar is very solid (It does not feel or look cheap). I definitely would recommend this sound bar to anyone looking for a sound bar!
Date published: 2019-10-30
Rated 5 out of 5 by from Great Product , Good Features and Powerful Sound . I got this Awesome JBL Bar 5.1 Surround Sound last week.. What a great Product from JBL .. I am enjoying it so very much.. It has a Powerful Sound , the Features are Great , it is very easy to connect , easy to Set up, and very easy to use.. - The Sound is impressive , clear , loud , and the bass is so powerful and deep , that it makes me feel like i am watching a movie in the Theater.. I like the fact that it has 3 different bass levels .. Low , Mid and High to choose from , according to what You are watching.. - Features are nice and easy to use , very user friendly.. it is also Bluetooth capable , to connect any Device and stream Music .. - I like the Smart feature , it is nice to control both , Tv and Surround Sound with 1 Remote.. i also like the fact that it has the controls in the top of the Bar , in case you don’t have the Remote near by.. Overall , I think this is a Great Product , and i am 100 % Satisfied with it.. I would recommend this product to my Family and Friends.. Thank You JBL Team for making Great Products..
Date published: 2019-10-28
Rated 5 out of 5 by from Really high quality! GREAT Bass. Finally visited BestBuy to replace our old Sony receiver that blew up. Was looking at sound bars and the salesman didn't even hesitate and brought me straight to this one. He played several different samples of movies that sound pretty terrible on the other soundbars, but not this one. Great range, really high fidelity, tons of bass. I actually got mine for $399.99 due to what he said being an "intro price" since it was new. Looks really sleek too, definitely higher quality materials than the others I saw.
Date published: 2020-06-29
Rated 5 out of 5 by from PURE FIRE!!!! Best Soundbar & Subwoofer Hands Down Man this 5.1 soundbar and subwoofer is AWESOME! I switched to this from my regular samsung whole home theater system and this by far sounds waaaaaay better waaay more powerful and cost waaay less lol.. This thing sounds amazing! Bass is rich and powerful, the sound bar is crisp and clear and loud too, and yes the sounds while watching a movie bounces off my walls in my living and sounds like effects are all around me, Plus I have my subwoofer behind me against my back wall and sofa and let me tell you, this thing sounds way better then being in a movie theater, it has my siding and windows rattling outside of my house lol.. Love It! This is Top Notch Quality from JBL.. The best sound bar and subwoofer hands down for the price!
Date published: 2021-05-08
Rated 4 out of 5 by from Ok sound Really disappointed with purchase. If you want deep bass please go for the previous model. Subwoofer is crossover at 35 hz this model is crossover at 40 hz. Hence weaker bass. Try to set it up at high still mediocre. Can you please fix this in a future update ? That would be really appreciated. Thanks.
Date published: 2020-08-30
Rated 5 out of 5 by from Much better than my 3 Polk speaker setup For several years I previously had a Sony A/V Receiver/Amp and 3 speakers. Sounded great but took lots of space. I wanted to utilize the smaller size of a sound bar but didn't want to spend $700+ to get the sound quality I was used to. I finally conceded that I probably wouldn't get the sound quality I wanted for the price I was looking to pay. Man, I was shocked when I tested this sound bar out! I really was not expecting it to have such clarity for the price point, and the sub is legit. This soundbar easily sounds better than the $800 setup I had previously with the receiver and 3 speakers. Amazingly dialogue is crisper with this than with my dedicated center channel. It is fully worth every penny I spent. One of the few good things that happened to me in 2020!
Date published: 2021-02-17
Rated 2 out of 5 by from Good idea and execution but fall short I bought this product, the building quality is good and a great idea if you don’t have much space and want to avoid cables. There is just one “automated calibration” option, sadly no option to adjust the listening position or any balance, just the bass(1-5 levels) It would do great if it had more options like treble volume, etc. The subwoofer is the best part of the kit very decent and more than enough power for any normal size living room. Sadly the subwoofer stop working after 3 days from the day of purchase, tried to find any possible solution but the unit stop working without any apparent reason; the item was returned for a refund. I would recommend this product if you’re not very picky about sound adjustments, I think is the only negative point, they simplified the system too much to make it very user friendly.
Date published: 2020-09-07
Rated 1 out of 5 by from Great soundbar until update in December 2020 Warning to anyone looking to purchase this sound bar. I have had this bar for 7 months and was excellent when I first bought it, up until I it did an auto update in December 2020. Ever since the volume is so much lower and doesn't help when JBL resists the max Vol to 32. Which is ludacris given that their previous bar 5.1 which I owned (with detachable surrounds) exceeded this Volume tenfold. I am shocked and annoyed that JBL has not done anything to fix this low volume issue and removing or increasing the limit. As well as the soundbar can out perform most high end soundbar if an app was created to tweak the sound and/or equalizer. Great bar with so much potential if only JBL listen to their customers and Qs on their site where owners have been complaint about the issue since he update. Other way cheaper soundbar manufactures come out with new updates , tweaks and improvements .... But not JBL !!!!
Date published: 2021-05-15
Rated 4 out of 5 by from Great sound, bad processing delay, no aux audio in Sound is fantastic, BUT... There is a processing delay of about 1/2 sec that makes sync with other devices horrible, for sonos or amazon echo multiroom. ALSO the HDMI ARC and optical are on the same channel, so you cant use both together. I have my tv on the ARC HDMI and tried to use Sonos on the optical. It did not work, so there is no real Aux input for a device like record player or any player that doesnt use hdmi. You will have to use the TV, if you can, to listen to anything with audio only source
Date published: 2022-11-24
Rated 1 out of 5 by from NOT USABLE WITH MOST DEVICES DUE TO PIN REQUEST Bought these cause I wanted headphones that wouldn't fall out. I got that, they are comfortable to wear although sound quality leaves a lot to be desired. The real issue is that with a majority of the devices I have tried to pair it with require a pin from the earbuds. This pin is not listed anywhere in the manual and I have not been able to find a solution anywhere online although multiple others have inquired about it. I would stay away from these headphones until JBL gets proper customer/product support for these earbuds.
Date published: 2021-01-25
Rated 4 out of 5 by from Super easy to use Can honestly say I had this out of the box, connected to my tv and working in 5 minutes (most of that time was unpacking!). Connected to my phone and playing music via Bluetooth a minute later! The JBL Bar 5.1 Surround is simply super easy to use, with the only audio adjustments being bass (High, low, mid) and "smart mode" (on or off). I kept it at high bass until raising the volume then lowered to medium then low as I cranked it up. The sound was good, especially when you utilized the smart mode. I know some are more particular and like to be able to adjust bass, mid level and treble to their own liking, but JBL does a nice job with the smart sound/bass adjustment only. The unit has the ability to shake the windows and still sound good. Just a heads up, if you are looking for the manual on the website, this is the BAR 5.1 Surround, not the BAR 5.1
Date published: 2019-11-05
Rated 5 out of 5 by from Incredible sound Got the soundbar in a massive box. Unpacked and was surpised at the ease of set up. I think i set it up in minutes. I also connected the soundbar to my phone which was easy as well. Now for the sound. The bass is unbelievable, and the sound quality is also unbelievable. After watching a Marvel movie I couldn't believe the sound. When I played music from my phone it was clear and excellent bass.
Date published: 2019-11-04
Rated 5 out of 5 by from Simple Setup, Amazing Sound! Plug and Play! This system is so easy to setup. I primarily use it for TV sound as well as a bluetooth speaker for my living room. The simplicity of the system, including the included remote make this surround sound system perfect for anyone who is not very technically inclined. As for the sound quality, it is everything you can expect from a JBL product. Super clear sound and house shaking bass (don't worry you can adjust this). You can also use the sound bar without the sub if your not looking for that added thump. There are still features of this system I have not gotten to use but will post an update once I do. Overall I was impressed by the sound quality and the ease of setup. The only con I have is that the sub is rather large in size for my living room. Small house problems!
Date published: 2019-11-06
Rated 3 out of 5 by from Good purchase It is a good sound bar. With decent bass. However if you are after deep bass, then go for the previous jbl 5.1 or jbl 3.1 They sound better. This model can only play till 40 hz, which is disappointing, for a 10 inch woofer. Jbl left me disappointed.
Date published: 2020-10-06
Rated 5 out of 5 by from Very well balanced Long term fan of JBL’s starting with L-100’s. I paired this with out Sony Smart TV using fiber optics and HDMI cables. The volume control on the TV works well with the speakers and sounds amazing. I installed Amazon Music on the TV and listen to a large variety of music genres and all sound terrific. Excellent bass and clear at full volume. My wife watches Victorian era movies and there was an unexpected explosion in one scene. The sound was incredibly realistic and startled me from the next room! JBL has my business for life!
Date published: 2021-02-06
Rated 5 out of 5 by from Great sound easy setup , great sound . Quick shipping and delivery ,
Date published: 2020-07-11
Rated 5 out of 5 by from Well balanced and great quality This is my first foray in the soundbar department and I went with JBL after listening to a smaller model at a friend's house. I was impressed with the quality of the sound. I found this model on Amazon and chose it because of the ability to use it with Chromecast and Airplay. It was very easy to setup and connect to my Google home app. I sampled several different music genres and watch different kinds of video programming. It is very well balanced and smart mode does a great job at anticipating the different listening media. The famous bass lives up to its name; solid and clear without muddiness. The mid and highs are clear and make dialogues easy to understand. The remote is simple and has the essentials. Connectivity through the HDMI (ARC) is consistent and responsive. The looks shows quality build.Very happy with my purchase.
Date published: 2020-01-20
Rated 5 out of 5 by from Amazing Soundbar, the whole package! First of all, let me start by saying that I love the looks of this soundbar system. Very simple and clean, also great built quality. It looks great in my living room! I will start this review with my favorite feature of the JBL Bar 5.1 Surround. I've had always thought that in order to get a full surround experience you needed to have actual physical speakers in the back or sides of your listening position, but this soundbar proved me wrong! The surround experience (or panoramic surround as JBL calls it) is amazing! Playing an action movie in 5.1 is a very satisfying and immersive experience. The sound quality is great too! Crystal clear crisp sound, you can hear everything very clearly, from someone whispering in the movie to a loud explosion, all without the need to be adjusting the volume. I am also impressed by the subwoofer, unlike other soundbar systems that I’ve seen this subwoofer is big, heavy, really high quality! The bass is big, tight and punchy! The setup could’ve not been easier, just plug both the soundbar and the subwoofer to the power and most of the work will be done for you. You just need to connect the bar to the Wi-Fi for updates and Chromecast/Airplay functionality.
Date published: 2019-10-30
Rated 5 out of 5 by from Easy set up and great sound Very good quality equipment. Easy to set up. Great sound
Date published: 2020-04-23
Rated 5 out of 5 by from Still loving it after 3 months As the title said, had the sb450, the only drawback is the lack of settings, but put the bass to max, sit back, do nothing and enjoy your favorite movie with a very good soundbar, and it's more clear too, a lot.
Date published: 2020-04-09
Rated 5 out of 5 by from Extraordinary Sound This product is amazing, especially for the Bass quality when hearing audio and video. You won't be upset of JBL 5.1 surround sound . One great feature it gives is Chromecast and apple airplay only for audio which pairs with your phone for easier connection to hear your music anywhere at your home. I highly recommend this product to anyone who loves to watch movies and music in high volume. But the only con thing I could say about this product is that while connected with a phone or device it makes a weird pop sound every minute......
Date published: 2019-10-31
Rated 1 out of 5 by from Dissappointed with Connectivity for Android 10 I am a competitive athlete and had high expectations for these. After spending hours and resetting the earbuds a few times and countless hours on the phone with support and JBL customer care, I was told my unit is defective. It is a shame I had to spend so much time to have this figured out. Now comes the kicker, these were given to me as Christmas 2020 presents and for an exchange I need the serial number or the order number. I do not have either because the serial number for these are on the original packaging which I do not have any longer (sorry but not gonna horde packaging for everything I buy). So, I will shop for other brands. I am done spending more time on these. Never again JBL.
Date published: 2021-03-12
Rated 1 out of 5 by from Stops charging I like these specifically for the gym. I’m an avid fitness enthusiast. These worked fine for a while then it started having periodic charging issues. Very hard to ensure proper charging. Forget about throwing it in your bag. Any movement seems to interrupt charging. Now literally won’t charge at all. Either bud. I have to agree with other reviews. It feels cheaply made and the charging case is worthless. Such a shame. I’ve had other before from Amazon lasted longer than these. Sound is also a bit bass heavy. Be nice if you could adjust eq. Talked to support and was offered a discount code to buy another. Why would I after such a bad experience. For the price I could buy 4 and they’d last longer.
Date published: 2022-10-17
Rated 5 out of 5 by from Great Sound!! After about a week of use, I am loving the full sound of the soundbar and subwoofer. I live in an apartment, so, for late night tv watching, I turn the sub off and still have excellent sound with just the bar. I would guess that my downstairs neighbors have definitely noticed my new sound system. I really enjoy the full sound for listening to music from my phone as well! I would definitely recommend this to anyone.
Date published: 2019-10-31
Rated 5 out of 5 by from Beautiful audio Jbl has once again upheld it's standard in Audio quality. This sound system really is everything I'll need for a long time. Works great with video games, I love being able to stream my music from Google play right to it without even touching the system, movies sound like I'm at the movie theater, and the bass is perfect for music or movie since you can change it from high medium or low. Just like the title, Beautiful
Date published: 2019-10-28
Rated 5 out of 5 by from Great sound! As someone with a 5.1.2 system in the lounge I was frankly more than a bit sceptical about the ability of a sound bar to replicate Dolby Atmos, or anything like it. Having read the review in Home Cinema Choice (with caveats relating to the bar's perhaps inadequate bass response, not surprising really) I was pleased to find the bar on JBL's site with the optional pairing of a wireless sub woofer - which I grabbed. This set has been installed beneath a 55" TV in a guest bedroom and during the few brief opportunities to use it I have been astonished how much the listening experience has been enhanced, with clear separation of extraneous Atmos affects on soundtracks. Very pleased with my purchase!
Date published: 2022-02-23
Rated 5 out of 5 by from Great sound. I bought this to replace an old sound bar that was 2.1. This JBL bar blows out the other. I got a 65" TV too and with the JBL 5.1 sound bar and the TV I just think I'm watching a movie at the theater. Just Love It !!!!
Date published: 2021-01-30
Rated 5 out of 5 by from Strong sound, game-changer! Bought 2 weeks ago and can’t believe I had regular tv speakers forever before. The bass and sound is amazing and easy to setup. You’ll love it, as I cant stop talking about it when we watch a show, movie or play music on it!
Date published: 2020-05-12
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Product Q&A

A $100 sound bar can play dolby digital, but unfortunately this device does not encode dolby digital plus(DDP). Netflix, Disney, Discovery uses dolby digital plus with AUDIO/eAC3 format. We are mislead by saying only Dolby Audio not the specific format.

Asked by: Sumanta
Awesome!! the link https://bit.ly/2zwFkYM take me to 404- Page not found.
Answered by: Sumanta
Date published: 2022-07-15

Hello, according to Dolby.com. Dolby Audio is comprised of Dolby Digital Plus, Dolby Digital, Dolby True HD, Dolby Volume, Dolby Pro Logic IIZ, and Dolby AC4. &nbsp;Is this what comes with this Sound bar since it comes with Dolby Audio?

Asked by: Loanshark73
A $100 sound bar can play dolby digital(DD), but unfortunately this device does not encode dolby digital plus(DDP). Netflix, Disney, Discovery uses dolby digital plus with AUDIO/eAC3 format. We are mislead us by saying only Dolby Audio not the specific format. I wanted to return the product but unfortunately this is not possible. Spending $400 for a soundbar that does not support dolby digital plus. I changed the audio setting from best available(default/recommended) to dolby digital always(DD) in my Amazon Firestick 4k but there is a audio sync delay(DDP to DD). In one word USELESS, if you are expecting to connect via HDMI(ARC) with Netflix 5.1 audio. Already raise a case with support team but no resolution yet. One more important thing is that you can either use SPDIF(optics) or HDMI ARC at a time(no use of CEC).
Answered by: Sumanta
Date published: 2022-06-19

Has anyone cast video to the built in Chromecast. I can't get this to work and this is the main reason I bought this bar was to use built in chromecast for video. Why would you only allow audio when there is Bluetooth for that. Seems pointless.

Asked by: Jim99
I think the only build in chromecast is audio chrome cast cannot work on videos.If the gadget came in with chromed ultra features, that would work ultimately.
Answered by: Syimo
Date published: 2022-05-21

How upgrade firmware for 5.1

Asked by: Ngui
This solve the volume issue with the subwoofer downgrade to 1-2-3-4-5 level?
Answered by: Guser
Date published: 2022-08-06

I had 5.1 normal version before with removable speakers and now this surround version. I feel that bass is very low anyhow its high mode. I just heared older version of 5.1 no surround system and there real Power.. what i can do?

Asked by: Jarge040292
And your new firmware version link doesnt work right now..
Answered by: Jarge040292
Date published: 2021-12-30

So the sub is a little bigger then the place i want to put it, can this sub be placed on its side or does it have to stand upright.

Asked by: Drizzy
You can have the JBL Bar 5.1 Surround lie on the side. It'll have a little difference in sound compared to it sitting upright. If you have more questions, please contact us here. https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

Is there a noticeable difference between the 5.1 Surround and the Bar 3.1? Are the mids more irrelevant? Louder? Etc? Not too happy with the 3.1 but willing to give the new 5.1 a shot.

Asked by: Tbgreen89
Our JBL Bar 5.1 is better than our JBL Bar 3.1 in terms of it's Multibeam function that allows you to hear a 5.1 surround in your room. If you have more questions, please contact us here. https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

Hello, I am planning to buy this Bar 5.1 Multibeam on our local mall's Christmas Sale. Does it support dolby Atmos and dolby Vision? I have the JBL Bar 3.1 which sounds great and working perfectly until now.

Asked by: ronaldo_dej
The JBL Bar 5.1 Surround has two additional tweeters built into the sides of the soundbar. Using JBL&rsquo;s Multi-Beam technology, it will direct the audio across the room, giving the impression of actual surround sound.
Answered by: Rhae
Date published: 2021-06-06

Does this soundbar support Dolby Digital Plus? If not, would programs in Dolby Digital Plus be downgraded to 5.1 or to Dolby Digital? Thanks.

Asked by: Derfman
Our JBL Bar 5.1 supports Dolby Digital only. Programs that have Dolby Digital Plus will not be decoded correctly. All information will likely get played through all the speakers.
Answered by: Leon at Customer Service
Date published: 2021-06-06

Hey. After the sound bar do the update some times I see the word &quot;failed&quot; on the screen. What can be the reason and how to fix it?

Asked by: sergeysha25
Please make sure to have a stable internet connection when updating the software of your JBL Bar 5.1 Surround. Because that's one of the reasons why you're seeing a failed message on your screen. If the issue persists, please contact our local support for Israel to check your options: tel +44 1707278113
Answered by: Leon at Customer Service
Date published: 2021-06-06

We have a Sirrus XM non blue tooth home dock with only 3.5mm audio connection. &nbsp;I am wanting to use the JBL 5.1 and the speaker source for this. &nbsp;hdmi ports used by our satellite service. &nbsp;I tried using a convertor for digital input but no sound

Asked by: Hill76
We would like to get more information to help you out, please contact us so we can assist you: https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

Is there a way to make the HDMI input turn on when powering up instead of the TV? We have to run the cable box through the sound bar otherwise the video and audio do not sync. Would rather not have to change inputs every time.

Asked by: KendraO
Thanks for your question. You can connect the cable box to the soundbar. Then plug the JBL Bar 5.1 into your TV using HDMI ARC. For more information, please check the Quick Start Guide Page 4: https://bit.ly/2ON2O6W
Answered by: Mario at Customer service
Date published: 2021-06-06

How do you get stereo sound from the Bar 5.1 surround? There is an option for Smart Mode and Standard Mode. There is no Stereo Mode.

Asked by: Anonymous
When you&rsquo;re on Smart Mode on your JBL Bar 5.1, EQ settings and JBL surround sounds are applied for rich sound effects. On the other hand, only the preset EQ settings are applied when you&rsquo;re using Standard Mode. Your speaker is automatically set to Stereo mode if you&rsquo;re using HDMI or optical connection. If you&rsquo;re using Aux cable, it would only play in Mono-sound mode.
Answered by: Ray at Customer Support
Date published: 2021-06-06

Are the two hdmi inputs both 4k passthrough? Thanks

Asked by: PEJ52
Hi there, I appreciate your question in regards to the JBL bar 5.1 HDMI ports. I can confirm that both HDMI ports are both compatible with 4K.
Answered by: Customer Support
Date published: 2022-05-31

Can I connect multiple sources to my TV input and just use the HDMI Out ARC to my TV ARC Input, instead of passing through the sound bar?

Asked by: Nolram
Yes. This type of connection will work with our JBL Bar 5.1 Surround.
Answered by: Customer Support
Date published: 2022-08-31

Which country is this manufactured?

Asked by: tam8888
Our technology is developed in the USA. Our high-end products are manufactured in Hungary. But our consumer end products are manufactured in either China or other regions.
Answered by: Homer DLR
Date published: 2021-06-06

No mention of Dolby. Dolby DTS etc. The previous 5.1 with detachable end speaker model mentioned DTS support. What does this support? Thanks

Asked by: Jamesy
Dear Jamesy, Thank you for your question. Yes, the JBL Bar 5.1 Surround supports DTS and Dolby Digital, the same as the JBL Bar 5.1 with detachable speakers. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.&nbsp; Thank you.
Answered by: Harman Customer Support
Date published: 2021-06-06

We upgraded to a new model JBL 5.1 Sound bar Surround, is there a way to adjust the base higher? The manual doesn't help at all. Our other 5.1 remote had more features to work with.

Asked by: Linda V
The bass level control is on the remote control on the left side of the HDMI button. You could press it one at a time for each bass level which is 1-5 or low-high.
Answered by: Jem at Customer Support
Date published: 2021-06-06

I cannot find instructions on how to adjust the Soundbar. I have connected the unit to the ARC on my television. Is there supposed to be an equalizer that is viewable on my television? Is there a phone App? I want to adjust the center voice volume.

Asked by: GLTT
Thanks for your question, Our JBL Bar 5.1 surround doesn't have any equalizer to adjust the center voice volume. You can use the remote control to increase the overall volume and also adjust the bass of the subwoofer from low, mid, and high. If you have more questions, please contact us so we can help you. https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

I have the JBL 5.1 Sorround Soundbar and recently the subwoofer plays but at random moments of the songs I play it sounds like it&rsquo;s disconnecting but it connects back again in a few secs. Did not have this issue before.&nbsp;

Asked by: Ivan j
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Bar 5.1 Surround. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Answered by: Jem at Customer Support
Date published: 2021-06-06

Whats the difference between JBL Bar 5.1 Surround 5.1 channel soundbar with MultiBeam&trade; Sound Technology and JBL Bar 5.1 5.1-Channel 4K Ultra HD Soundbar with True Wireless Surround Speakers.

Asked by: macomero2020
Unlike the first JBL Bar 5.1, the JBL Bar 5.1 Surround Sound model doesn&rsquo;t have separate speakers you can remove from the main body of the soundbar. Instead, there are two additional speakers built into the sides of the soundbar. Using JBL&rsquo;s Multi-Beam technology, it will direct the audio across the room, giving the impression of actual surround sound. For more information, you can contact our Customer Support team at (800) 336-4525 from Monday to Friday - 9:00 a.m to 11:00 p.m (E.T) / Saturday &amp; Sunday - 9:00 a.m to 5:00 p.m (E.T)
Answered by: Mario at Customer service
Date published: 2021-06-06

Is the Subwoofer Bluetooth aswell

Asked by: KhrisStampton04
The connection between the subwoofer and soundbar of our JBL Bar 5.1 Surround is through a dedicated wireless frequency (2.4 gHz) between the bar and sub, it will not interfere with other wireless signals (Bluetooth).
Answered by: Customer Support
Date published: 2022-10-12

When I'm Watching content in Dolby or 5.1 track (Netflix or video games), no sound comes out the soundbar, It only works when I Switch to Stereo sound. Shouln&acute;t the sound bar detect and stream sorround sound ?

Asked by: Anonymous
We would like to get more details to help you out. Please contact us here. https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

What is the purpose of the wired Ethernet connection and how is it used?

Asked by: GLTT
The purpose of the option for an Ethernet connection on your JBL Bar 5.1 Surround is to let you connect to your home network as an alternative to connecting via Wi-Fi. Check out page 8, section 5.3, of our owner&rsquo;s manual for your JBL Bar 5.1 Surround for more information. If you have other questions, please reach out to us by visiting our Customer Support page. JBL Bar 5.1 Surround owner&rsquo;s manual: https://bit.ly/2VIsr8d Customer Support page: https://bit.ly/2K52L2x
Answered by: Rhae
Date published: 2021-06-06

I tried to calibrate my JBL Bar 5.1 Surround and it told me my calibration failed. I however was able to calibrate it successfully the night before and am not sure why it isnt working now. Its connected with the HDMI to the TV with the cable provided

Asked by: JGam
We would like to get more information to help you out, please contact us so we can assist you: https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

Hello, is there a way to not have the sound bar automatically turn on when i turn my TV on? i dont always want to watch TV with sound bar on. Thank you

Asked by: Jeremys
Our JBL BAR 5.1 has an Auto wake up feature. The soundbar is powered on whenever a sound signal is received. This is most useful when connecting to the TV using the optical cable, as most HDMI&trade; ARC connections enable this feature by default. The best way to turn off this feature is to control the soundbar by using the television&rsquo;s remote control. Please refer to page 9 of the owner&rsquo;s manual on how to do this. https://bit.ly/2N0puPO
Answered by: Ray at Customer Support
Date published: 2021-06-06

Does JBL sell surround &nbsp;speakers that works with this 5.1 sound bar&nbsp;

Asked by: Alyy
Our JBL Bar 5.1 Surround is a stand-alone soundbar system and can't be expanded with additional speakers.
Answered by: Customer Support
Date published: 2022-03-21

The website product specs list the system frequency response: 40-20,000 Hz; however, the JBL manual says: Frequency response: 34 Hz - 20 KHz. Which one is accurate?

Asked by: mistanave
Thanks for bringing this to our attention. The frequency response on the manual is accurate 34Hz-20KHz.
Answered by: Jem at Customer Support
Date published: 2021-06-06

What does the new software update include?

Asked by: Itay
We would like to get more information to help you out, please contact us so we can assist you: https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

Supported DTS?

Asked by: MrUnderSan
Our JBL Bar 5.1 Surround doesn't support DTS. If you have more questions, please contact us here: https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06
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