Buy Now
JBL Bar 2.1 Deep Bass
Ship to
,
Payment
Saved ending in
JBL Bar 2.1 Deep Bass
- Bring the power
- Surround yourself with sound
- All about the bass
- Visit the movies, from your sofa
- Stream it all
- Make a connection
$249.95
Price reduced from
$349.95
to
Save 29%
Please click PERSONALIZE to get started or select a design
Apple Pay™ Users: By continuing to checkout you understand and agree to our Terms of Sale, Terms of Use and Privacy Policy.
Your zip code edit
In stock and ready to ship
Bring the power
An impressive 300W of total system power puts you in control. Your movies and music have never sounded so good.
Surround yourself with sound
JBL Surround Sound instantly brings movies, games, sports and music to life. Upgrade to an immersive sound experience for your TV without any extra wires or speakers.
All about the bass
Why just listen to the bass when you can experience it? The 6.5'' wireless subwoofer delivers deep, thrilling sound.
Features
Visit the movies, from your sofa
Get the popcorn ready. Built-in Dolby Digital gives you an authentic cinematic experience in your home.
Stream it all
Not in the mood for a film? No problem. With the JBL Bar 2.1 Deep Bass, you can also enjoy wireless music streaming via Bluetooth from your mobile or tablet.
-icon.png){kind=icon}
Make a connection
Connecting JBL Surround Sound could not be easier. The HDMI or Optical cable connection is super simple to set up and use.
Frequently Bought Together
Specs & Downloads
Item# JBL2GBAR21DBBLKAM
Description
Big Thrilling Bass
The elegant JBL BAR 2.1 Deep Bass Soundbar features Bluetooth, Optical, HDMI in and ARC connectivity with both Dolby Digital and JBL Surround Sound modes. Its room filling 300 Watts of total system power delivers an immersive experience by way of its four powerful full range drivers, two 1” tweeters, and JBL engineered 6.5” subwoofer. On-board Bluetooth allows you to use the Bar 2.1 for streaming music from your favorite device in addition to its ability to deliver a real JBL theater experience when coupled with your flat panel TV. Its elegant and low profile design will look amazing below your TV.
General Specifications
- Model
- Bar 2.1 Deep Bass CNTR (Soundbar Unit), Bar 2.1 Deep Bass SUB (Subwoofer Unit)
- Power supply
- 100 - 240V AC, ~ 50/60Hz
- Total speaker power output (Max. @THD 1%)
- 300W
- Transducer
- 4 x race track drivers + 2 x 1” tweeter (Soundbar); 6.5” (Subwoofer)
- Soundbar and Subwoofer standby power
- <0.5W
- Operating temperature
- 0°C - 45°C
- HDMI Video output (With Audio return channel)
- 1
- HDMI version
- 1.4
Output power (Max. @THD 1%):
2 x 50W (Soundbar); 200W (Subwoofer)
Audio Specifications
- HDMI Video input
- 1
- Frequency response
- 40Hz - 20KHz
- Audio inputs
- 1 Optical, Bluetooth, USB (USB playback is available in US version. For other versions, USB is for Service only.)
Dimensions
- Weight
- 2.16 kg (Soundbar);
- Packaging dimensions (W x H x D)
- 1045 x 310 x 405mm
- Packaging weight (Gross weight)
- 10.4kg
Dimensions (W x H x D):
965 x 58 x 85 (mm) / 38” x 2.28” x 3.35” (Soundbar);
240 x 240 x 379 (mm) / 8.9” x 8.9” x 14.6” (Subwoofer)
5.67 kg (Subwoofer)
Control and Connection Specifications
- USB port
- Type A
- USB rating
- 5V DC/ 0.5A
- Supporting file format
- mp3, wav
- MP3 Codec
- MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
- MP3 sampling rate
- 16KHz - 48 KHz
- MP3 bitrate
- 80kbps - 320kbps
- WAV sample rate
- 16KHz - 48 KHz
- WAV bitrate
- Up to 3000kbps
- Bluetooth version
- 4.2
- Bluetooth profile
- A2DP V1.3, AVRCP V1.5
- Bluetooth frequency range
- 2402MHz-2480MHz
- Bluetooth Max. transmitting power
- <10dBm (EIRP)
- Modulation Type
- GFSK, π/4 DQPSK, 8DPSK
- 5G Wireless frequency range
- 5736.35 - 5820.35MHz
- 5G Max. transmitting power
- <9dBm (EIRP)
- Modulation Type
- π/4 DQPSK
What's in The Box?
- Soundbar
- Wireless subwoofer
- Remote control with batteries
- Power cords (up to 8pcs depending on region SKUs)
- HDMI cable
- Wall-mount bracket kit with screws
- Quick start guide
- Warranty card
- Safety sheet
Documents & Downloads
Reviews and Q&A
Customer Reviews
Rated 5 out of
5
by
Iulianhancu from
Cool
I have a proble with my remote . Doesn.t take proply the comands. The volume is going up or down if i touch any button
Date published: 2020-04-28
Rated 5 out of
5
by
cnice01 from
Amazing Sound
This sound bar and sub is amazing, I'm enjoying it immensely. My video games and movies sound incredible.
Date published: 2019-10-31
Rated 5 out of
5
by
Sawl12 from
Awesome Sound!
Purchased product about a week ago. Item arrived today. The sound quality is amazing.
Date published: 2020-11-04
Rated 5 out of
5
by
Chuck N from
Great speaker for the money
Love the JBL Bar, sounds great and easy to install. Bass is good but not great
Date published: 2020-04-06
Rated 5 out of
5
by
Doditty from
Awesome bass!!
Love every bit of it@!!! Awesome sound quality and excellent bass
Date published: 2020-04-30
Rated 2 out of
5
by
Mofra from
NOT FOR MOVIES!
not good for movies cant understand sound. not balanced volume
Date published: 2020-02-15
Rated 2 out of
5
by
Tim75 from
Sound stage not typical of JBL
I hate to say it, but this is the first JBL product that I am disappointed with. First of all this isn't something I wanted to write, I have few JBL products- JBL Horizen, Charge 4, Pulse 4, Partybox 100 and a SB450 soundbar (something I didn't want to replace, but had stopped working). All have a typical sounstage which is tweeked, a jbl dna. However this dosen't have that. What I find is it's more reliant on clarity and vocals. I don't think the reproduction is either accurate or natural. It dosen't have the punch I was hoping for and used to- sub only goes down to 40hz. It isn't that loud either. Sorry it's far from what I've grown used to from JBL or hoped for.
The solution is fairly simple, JBL should have given us more eq settings such as music, film etc. The surround effect also just sounds forced and not very good.
Date published: 2021-01-08
Rated 5 out of
5
by
Yaz1975 from
Simple set-up, HUGE sound
Arrives in a super weird looking box! once everything is unwrapped, the initial set-up is really easy. Just to test sound, I went with bluetooth and fired up my phone (Google Pixel 3) for music. Pairing was easy and fast. The sound completely fills the room. Nice wide dynamic range, quiet and loud music is defined and clear. When it comes to the sub-woofer, I wish that it had more settings than "low, mid, high". Maybe a range of 1-10 would be more flexible? Volume goes from 1-30 which is plenty loud. You could use this for your main music system if you wanted. The quality from JBL is always top notch and this one is no exception. If you need a compact sound system for the TV or just general listening, you can't go wrong with this one. And it doesn't take up much space. They include a 2 point wall mounting system for the sound bar and the remote.
Date published: 2019-11-01
Rated 5 out of
5
by
DBM1964 from
Great sound once again from JBL
Replaced 7 year old "other brand" with this. Sounds great, lots of bass...room filling. Subwoofer takes up less space than previous. However, smaller remote with less functions. I wish the bass would stay on high setting, when turned off and back on. Must reselect every time. Also would like to see auto ON function, as soon as gets signal from TV. I would really like more options/functions on remote, but very satisfied with this soundbar.
Date published: 2019-10-30
Rated 4 out of
5
by
b4d27 from
Huge boost over TV sound
I should start this review by stating that I have a personal bias against sound bars, even though I owned one prior to receiving the Bar 2.1 DB. I'm more of a 5.1 system, big-ish speaker lover. Getting that out of the way, I think this thing is really good for what the intended audience is. It looks unobtrusive, but very complimentary of my bedroom TV, where I tested it, with the dark gray finish. To my ears, it sounded really good, with very clear dialogue during most TV programs. Dialogue was again good with movies, and the compact sub actually seems to punch well above its weight class, while being very clean and tight. Now to the downside... If you want to listen to very much music from your system, this is probably not your best choice. While the bass module is actually capable of reproducing music pretty well, the bar is Really Bright when it comes to music from a variety of sources, and ear fatigue happens quickly, even dialing down the highs with eq. I noticed it early, so played it for several hours while i was away to make sure it was broken in before trying again, without much change. If you're a heavy music listener, and short on space, you're much better off with a pair of JBL's excellent bookshelf speakers of similar pricing. But as I stated earlier, if pulling dialogue from TV and movies is your primary need, along with some nice explosions and surprising bass response, then this sleek and unobtrusive setup might just be perfect.
Date published: 2019-11-05
Rated 3 out of
5
by
GaryWH from
Just received last week. Can’t get it to work with my 5 year old Samsung tv. Have 2 HDMI ports but you have to toggle between the two off the menu. The first port has my satellite dish box connected. I need help but can’t get a person on the phone from your company
Date published: 2020-06-04
Rated 5 out of
5
by
Mom0f2 from
Boyfriend loves it!!
Got it for my bfs birthday and he loves it! Has amazing sound that drowns out our 3 year old whining lol. Definitely want to get some more subs and stereos to add on because our living room is pretty spacey but overall it’s an amazing product for the price!
Date published: 2020-04-30
Rated 5 out of
5
by
ACI1989 from
AWESOME!
Just received I'll be done and installed it it definitely brings a level wake up we're watching movies and music videos here at our office! - after listening to this mail makes me wish I been able to have gotten the (JBL 5.1) System Soundbar!
Date published: 2020-07-03
Rated 5 out of
5
by
Jcdy19 from
Worth every penny
I recently bought this sound bar looking for an upgrade from a 50w sound bar and boy am i literally blown away! This soundbar alone is incredible! The quality and clarity of the sound at all volume levels even max volume is so good. No distortion at higher levels either. The connectivity of the bar is simple to my phone, turn it on and automatically connects within 10 seconds. I mainly use this system for music and it is perfect and so much more! Onto the subwoofer; when I was looking for an upgrade I didn’t know how much bass I would get bit hoped for a lot. This exceeded my expectations by a mile! I’ve turned my own bedroom into a nightclub as the bass from the 200w 6.5” sub pounds my bedroom floor: even feeling it in my chest! The high level of bass on the remote is just amazing. I could not have spent £150 in a better way. I would’ve given this 6/5 stars if possible, definitely recommend!
Date published: 2021-12-07
Rated 1 out of
5
by
Mpnj10 from
Second one with same issue
Got bar little over a year ago, a month after having it the sound bar kept skipping sound showing PCM on the bar, called and got a replacement, not I've been having the same issue with the replacement, I'm not the only one with the issue all JBL soundbar s have the issue even the 3.1, I think the company should address the issue and finally fix it, I DO NOT RECOMMEND THIS BRAND.
Date published: 2020-12-13
Rated 5 out of
5
by
Tman48 from
WOW: A Wall of Great Sound
WOW: A Wall of Great Sound
I’ve always enjoyed and appreciated music through a good a sound system, so I’ve been seriously unhappy with the non-dimensional stereo and muddled middle frequencies coming from my flat-screen TV. When I came across the JBL 2.1 Deep Bass soundbar and subwoofer, I jumped at the chance to revitalize my listening experience.
When the five-foot box arrived, I pulled out my camera and documented all the box dents and box punctures in the case damage had been done to the equipment. But the soundbar and woofer were safely boxed in their point-of-sales box and well protected from the harm the outer box received in shipment. Happy after unpacking, I checked and found I had all the items and pieces listed in the guide. Now it was time to connect it up and fire it up.
I then found that my 10-year-old TV was of the vintage that did not provide a HDMI sound output, so the HDMI cable provided with the sound bar was of no value to me. The only sound output connection solution from my TV was a digital optical cable solution, so I was very happy and surprised to find a digital optical input on the sound bar. The ONE disappointment was that JBL did NOT provide a digital optical cable, so I had to purchase one.
With the arrival of the digital optical cable, it was time to do the JBL soundbar install. The sound bar requires AC connection and the TV wired sound connection. With the connections made, I loaded the batteries (included) into the soundbar remote, listened to my TV for few minutes without the soundbar, turned off the TV sound and turned the soundbar on with the remote provided. Like magic, I was hearing dimensional stereo sound again! I heard frequencies and dimensions that had been lost for a decade when watching TV! I was more than pleasantly surprised with the performance of the sound bar – even without subwoofer installed yet! So, it was now time to add the subwoofer to the sound system. Another AC power point was needed, and the power connection was made. The Bluetooth subwoofer paired itself the soundbar and began to add the deep bass sound frequencies.
I find the fairly priced 2.1 Deep Bass adds high quality, dimensional sound to match the image quality of a picture-perfect flat screen. In my initial evaluation out of the box without tweaking the sound settings of the TV: I find excellent sound clarity throughout the volume range. The dimensions of the sound are multi-directional and capable of creating a “balanced virtually sound wall.” And the subwoofer (not overpowering) perfectly supports the bass frequencies.
Strengths: Quality, Pricing, Sound, Pairing
Weakness: Lack of Optical cable (for older TVs), power-on light indicator, Quick Start Guide, remote button readability
Date published: 2019-11-03
Rated 5 out of
5
by
Foreman12 from
Great Products Great Customer Service
They are always at the top of their game and willing to help you!!!!
Date published: 2020-06-03
Rated 5 out of
5
by
Ajujothi from
Good product
I am happy about this product nice bass out I like it
Date published: 2020-08-22
Rated 5 out of
5
by
Peps4 from
Great product
Friend had JBL wireless speaker. Was so impressed I went a JBL 2.1 sound bar. So pleased I did. For this price point great sound. Remote does lack feel of quality and European power cables only supplied. But hey simple solution, if you can wire a uk plug, and away you go. Have recommended to lots of people.
Date published: 2019-01-30
Rated 4 out of
5
by
kagehito54 from
great for the price but has an issue
i like it and it works great but the known issue with sound cutting out after a silent moment is really annoying and needs to be fixed. i wish i had read into this a bit more before purchasing. i don't see how this issue has gone on this long without such a small thing being fixed.
Date published: 2020-07-05
Rated 5 out of
5
by
Zuzu from
Sounds Great!
Needed to replace an old Bose CineMate system so I ordered the 2.1 Deep Bass. I am not an audiophile by any means but I was impressed by the sound. The subwoofer pumps out some good bass, especially if you turn it all the way up. I will definitely get another set for my other TV.
Date published: 2020-05-28
Rated 2 out of
5
by
Bigs16e from
A little disappointed
Although this puts out great sound, there is a problem with the bass. The bass speaker tends to not function until the volume is turned up very high and does not produce bass again until the volume is very high. With the lack of mid range speakers this system sounds very hollow
Date published: 2019-05-23
Rated 4 out of
5
by
Anonymous from
Problem with Remote Control
I purchased this soundbar about a month ago and while we love the sound, the remote control does not respond to instruction and often turns off the sound bar without touching it or will randomly raise or lower the volume on its own without me touching it. A huge problem.
Date published: 2020-06-14
Rated 5 out of
5
by
momof2 from
Great features at a great price
This sound bar is priced quite reasonably. In it you get the sound bar and subwoofer. It was relatively straightforward to hook up to my tv. It produces a good quality sound that fills the room. My review is based off a short period of use, but so far no complaints.
Date published: 2019-11-04
Rated 4 out of
5
by
Gogo69 from
Entry level price performer
I bought it today. Easier set up never saw before. At first sound I like it very much. My main system is a class hi-fi, but this one is simply amazing in simplicity, and definitely gives more quality and sound for money I paid. I set it up in the my fitness room.
Date published: 2021-04-26
Rated 1 out of
5
by
Roryd603 from
Sound Cuts Out.
I bought the 2.1 for Christmas and the sound keeps cutting out. Have tried changing from HDMI cable to Optical cable and results are the same. Very disappointed with this unit. Will return it to Best Buy where I bought it and go with a Samsung or Yamaha product.
Date published: 2023-02-09
Rated 4 out of
5
by
Judson from
Great Sound
I called and talked to a rep about what I was looking for. Very knowledgeable and the product is amazing. Great sound and easy to use.
The reason for only 4 stars is because out of the box it had a scratch on the sub. Other than that it was a perfect purchase.
Date published: 2022-02-14
Rated 1 out of
5
by
Sridhar from
Not Happy-Lasted only 13 months....
I bought JBL2.1 in Nov-2019 and after 12 months, Dec-2020 started giving buzzing noise... was working fine when in BT mode but a few days later same issue.. tried OPT/AUX/HDMI.... but no help!!
Praying for JBL 5.1 not fail as it's reaching 13 months life!!!
Date published: 2021-01-26
Rated 5 out of
5
by
Benkoi from
Worth the price
I bought this a few weeks ago and luckily it was on 50% sale. Never hesitated to buy it as I've seen great reviews on youtube and it didn't disappoint me, but my neighbor did. Lol my wife thought she was on a cinema when we first heard it.
Date published: 2021-12-16
Rated 1 out of
5
by
Stopher from
Garbage if you don’t own newer tv
Will not work with computer hooked up to Sanyo LCD tv. I use my pc as entertainment and my tv serves as the monitor. If your tv isn’t newer (mine is 7 years old) forget this thing. I was so angry I almost threw this in the dumpster.
Date published: 2020-12-25
Product Q&A
Party mode. Will this work in sync with other jbl’s
Thanks for your question. Our JBL Bar 2.1 Deep Bass is a stand-alone speaker system and it does not have a feature that can connect this device to ther speakers.
Date published: 2021-09-15
Can I place the 2.1 sound bar right on top of the sub woofer?
You certainly can. Just make sure the soundbar is secured and won't fall off easily.
Date published: 2021-06-06
which pin is needed for connecting a pc via bluetooth. pc is asking for bar 2.1 pin to connect
There's no pin code required for the JBL Bar 2.1 Deep Bass when pairing it with any Bluetooth-enabled device. Try entering "0000," "1111", or "1234" when your device asks for a PIN. These are some of the most common default Bluetooth PINs.
Date published: 2021-06-06
how do I get this to work with my apple tv?
You could connect your Apple TV via HDMI IN on our JBL Bar 2.1 Deep Bass.
Date published: 2022-07-13
Hello, would this be a better purchase over the JBL 2.1 Bar. I just bought the JBL 2.1 bar a week before the JBL 2.1 bar deep bass came out. Do you think it’s worth it to trade it in? Is there major and substantial upgrades compared to the previous one?
Our JBL BAR 2.1 Deep Bass is an improvement to the BAR 2.1.
Here is what you will get extra:
- Improved sound quality.
- Deeper and richer bass.
- A new modern design change.
It may not be compelling enough for you to buy it or upgrade your device. However, if you are upgrading, then adding the JBL BAR 2.1 Deep Bass won't disappoint you at all!
Date published: 2021-06-06
Can you add rear speakers?
Our JBL Bar 2.1 Deep Bass is a stand-alone system. You will not be able to add extra speakers and subwoofers.
Date published: 2023-03-09
JBL Bar 2.1 Deep Bass How many devices can be connected to this device; a computer and Alexa simultaneously?
JBL Bar 2.1 Deep Bass can be connected with your devices using the following inputs: HDMI, Optical, Aux, and Bluetooth. But the soundbar can only play from one source at a time.
Date published: 2021-06-06
Does this system have a FM tuner? Can you listen to local radio stations?
Our JBL Bar 2.1 Deep Bass doesn't have an FM tuner.
Date published: 2021-06-06
Works fine with my iPhone but won’t even find either of my iPads or any of ours guests 4 so far! So if iPad is your main device I’d think twice!
Thank you for your question.
In order to to receive support with this issue, could you contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance?
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2021-12-25
I use the system with my cable box/remote. However when I turn on my setup, (TV, cable, JBL) the default source for the JBL is TV. Is there a way I can change the default source to HDMI so when I power up everything the JBL goes to HDMI automatically?
We'd like to work with you directly with the setup of your JBL Bar 2.1 Deep Bass. Please reach out to our Customer Support, and our representatives will respond within 24-8 hours. https://www.jbl.com/support-contact.html
Date published: 2021-06-06
Is there a way to disable the surround effect as a default? Its the worst and i realy dont like it
You can only temporarily disable Smart Mode on our JBL Bar 2.1 Deep Bass. It will always re-enable the next time you switch on your soundbar. To disable Smart Mode, press and hold the mute button until TOGGLE is displayed, then press the + button.
Date published: 2021-06-06
My Bluetooth reception is very poor. If the connected device is more than a foot from the bar it disconnects.
Thank you for bringing this to our attention. We'd like to work with you directly to do troubleshooting and to get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Date published: 2021-09-06
Does this device support HDR?
Our JBL Bar 2.1 DeepBass doesn't support HDR. If you have more questions, please contact us here: https://bit.ly/2zwFkYM
Date published: 2021-06-06
Hello what do you recommend between the original (old) jbl 2.1 soundbar and this jbl 2.1 deep bass soundbar? What arguments do you give me to buy this product?
Our JBL Bar 2.1 Deep Bass has a deeper and richer sound quality compared with our JBL Bar 2.1. This new and improved soundbar features Bluetooth, Optical, HDMI in and ARC connectivity with both Dolby Digital and JBL Surround Sound modes. Check out this video for more: http://bit.ly/34rD5TI.
Date published: 2021-06-06
Can the JBL Bar 2.1 (prior edition, not the 2.1 Deep Bass) be paired with the JBL Link Music with connect+ aside from being paired with the sub woofer?
No, our JBL Bar series can't be paired with our JBL Link Music since there is no connect+ feature included in those products. If you need more help, please contact us here: https://bit.ly/2zwFkYM
Date published: 2021-06-06
I’m trying to connect the sound bar to a preamp mixer for turntables but the mixer is a phono cable and there are no inputs for phono on the sound bar. What can I do to fix this
If your turntable has a built-in phono preamp and the PHONO/LINE switch is set to LINE you simply connect the turntable directly to the AUX input on the soundbar. If your turntable doesn't include a built-in phono preamp, then you will need to add a separate phono preamp between the turntable and the Bar 2.1.
Date published: 2021-06-06
Is there any JBL portable Bluetooth speaker that can sync/connect with this sound bar?
Thanks for your question. Our JBL Bar 2.1 Deep Bass is a stand-alone speaker system and it does not have a feature that can connect this device to other portable speakers.
Date published: 2022-03-31
Is it better to use Dolby or PCM?
Dolby is recommended when you're watching movies or films, while PCM is for TV programs.
Date published: 2021-06-06
How do I connect my deep bass sound at to my tv? It will not work
We'd like to work with you directly so we could help you set up your JBL Bar 2.1 Deep Bass. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Date published: 2021-06-06
Hello, My soundbar is mounted directly under my tv, and is actually pushed right up against so it touches the tv (I had limited space so no choice). Will this affect sound quality? Are there speakers on top, or front only? Thanks.
Our JBL Speakers only has speakers on the front but the buttons may be pressed by the TV. We suggest having space available for them to avoid damages.
Date published: 2021-06-06
Hello, when playing music only from your phone, does the sound only come from the sound bar or both the bar and subwoofer speaker, I'm a bit confused from what I've read about this product so far, sounds like music is streamed from the sound bar only. Thx
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Date published: 2021-06-06
i am trying to connect Pulse 3 speakers with a soundbar and subwoofer, which home audio equipment should i purchase that i can connect all those items together?
Our JBL Bar 2.1 Deep Bass can not be paired with any other device as it is a stand-alone sytem. The only devices that can be paired with you Pulse 3 would be the Flip 4, Xtreme 2, Charge 3, Charge 4 and the JBL Boombox via the Connect+ feature.
Date published: 2021-06-06
I have a problem of audio dropout when sounds in the movies stop for a while. It is annoying. What I am supposed to do to solve this? Thanks.
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Date published: 2021-06-06
? How do you get the sound bar to stop buzzing
Please isolate the issue by trying to connect it to a different power outlet or try a different HDMI/audio cable. If you need more help, please reach out to our Customer Support.
Date published: 2022-08-04
Can my my phone connect to my jbl charge 4 and this soundbar at the same time for streaming music?
It may be possible if your phone model supports dual audio since usually phones can only stream to one Bluetooth speaker at a time.
Date published: 2021-06-06
can this linkbar connect to more than 1 sub? I'd like to connect several other speakers to create a true surround sound setup.
Unfortunately, our JBL soundbars can only connect to one subwoofer. You could check our JBL Bar 5.1 and Bar 9.1 for a true surround setup.
Date published: 2021-06-06
The Subwoofer connects then automatically disconnects after a couple seconds. How do you fix or is it faulty?
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/3hH8oBR
Date published: 2021-06-06
Can this sound bar connect to my my iPhone Bluetooth? I wanted to use Spotify to listen to music.
Yes. JBL Bar 2.1 Deep Bass supports BT connectivity that you can use to pair and play music from your source devices.
Date published: 2021-06-06
hello sir, is there any hardware or software update for this great soundbar? if yes where can i get it.
Currently, there are no software updates available for our JBL Bar 2.1 Deep Bass. If you need help, you can reach out to us here: https://bit.ly/3qldMy1
Date published: 2021-06-06
My sound bar keeps loosing sound for a second or two then reconnect
We'd like to work with you directly to address the issues you're experiencing with the Bar 2.1 Deep Bass. Let's try to reset the soundbar by pressing and holding the Volume +, Volume -, and Source buttons on the soundbar's top panel until the text display shows reset. The unit will automatically restart indicating the reset is successful. If you need more help with our products, please reach out to our Customer Support.
Date published: 2022-11-07
Support
1/2
2/2
Register your JBL product
Do you own this product? Register it here in case you need to claim warranty
Register NowCan't find what you're looking for?
Are you looking for product support, documentation, how-tos or older products?
JBL Support