The following Return Policy applies to purchases made directly from our online store.
Free Extended Returns Restrictions:
From November 15 through December 31, 2019, enjoy free extended returns until January 31, 2020. If you are not completely satisfied with your purchase then please contact us. We will gladly exchange your product or give you a full refund, even after the holidays. We will even pay to have the product shipped back. There is absolutely no risk to you. Gift wrap and shipping charges are not refundable. Personalized product exclusion: Once personalized orders have been processed, they cannot be cancelled or returned.
To return a product, click here.
For warranty service, click here.