JBL Tour Pro+ TWS Refurbished
JBL Tour Pro+ TWS Adaptive Noise Cancelling with Smart Ambient - Image

Adaptive Noise Cancelling with Smart Ambient

JBL's Adaptive Noise Cancelling technology utilizes internal and external mics to minimize distractions while maximizing audio quality as you enjoy the soundtrack of your life. With Smart Ambient Technology, stay alert to the world around you or hear friends and colleagues clearly with the touch of a button or via the JBL app.

JBL Tour Pro+ TWS JBL Pro Sound - Image

JBL Pro Sound

From rich, punchy bass to thrilling top notes, you'll always experience the ultimate sound experience with our JBL Tour Pro+ TWS 6.8mm dynamic drivers powered by JBL Pro Sound.

JBL Tour Pro+ TWS Up to 32 Hours of total music playback, wirelessly - Image

Up to 32 Hours of total music playback, wirelessly

Stay connected all day with up to 32 hours of battery life, Qi-compatible wireless charging, and three power-ups in the case. Plus, even if you do eventually run out of juice, you can speed charge back to an hour of playtime in minutes.


JBL Tour Pro+ TWS Voice clarity with 6-mic technology - Image

Voice clarity with 6-mic technology

Noisy environment? No problem! JBL Tour Pro+ TWS ensures perfect voice clarity during calls with an array of two outer beamforming microphones and a third to reduce wind and other distractions.

JBL Tour Pro+ TWS Boost your productivity - Image

Boost your productivity

Create an ideal sound world where you can fully focus on your tasks. Need a quiet space? SilentNow has you covered. Auto Off powers down your headphones after a period of time of your choosing. Get help waking up with My Alarm, fine-tune your sound with Smart Audio & Video and automatically pause your headphones when taking them off. All these features are controlled via the My JBL Headphones App.

JBL Tour Pro+ TWS Dual Connect + Sync with Fast Pair - Image

Dual Connect + Sync with Fast Pair

From the moment you open the case, Dual Connect starts the Bluetooth sync process for an ultra-stable connection. Each earbud connects independently, so you can assign functions to the left or right earbud and take calls from either or both.

JBL Tour Pro+ TWS Hands-free Voice Control - Image

Hands-free Voice Control

Stay connected to your digital world wherever you go. Activate Hey Google (*) or Alexa (**) just by using your voice. You can even talk to Hey Google (*) to control your headphones. Voice prompts are available in multiple languages. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

JBL Tour Pro+ TWS Customize with the free My JBL Headphones App - Image

Customize with the free My JBL Headphones App

Personalize the soundtrack of your life with the My JBL Headphones App. Download the free app to set up custom EQ, switch on Adaptive Noise Cancelling, or adjust your Ambient Sound Control settings. .

Specs & Downloads



Control your environment, power your productivity

Own your day with JBL Tour Pro+ TWS powered by JBL Pro Sound. Boasting 32 hours of wirelessly rechargeable battery life and a compatible app for ultimate customization, these sleek in-ear headphones keep you inspired and engaged with Adaptive Noise Cancelling technology and Smart Ambient to control the sounds around you. From the moment you open the case, you'll immediately enjoy smart features created to boost your productivity and unrivaled comfort fit. 3-mic technology ensures high-quality calls even in noisy or windy environments. You'll be ready to get down to business or cut loose wherever your adventures may lead.

General Specifications

Driver size (mm)

Audio Specifications

Number of drivers per ear
Driver sensitivity at 1kHz/1mW (dB)
Dynamic frequency response range (Hz)
10Hz - 20kHz
Impedance (ohms)


Charging Case Weight (oz)
Earpiece Weight (oz)
Charging Case Weight (g)
Earpiece Weight (g)

Control and Connection Specifications

Bluetooth version
Bluetooth profiles
A2DP V1.3 AVRCP V1.6 HFP V1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
Bluetooth transmitter power
0 - 12dbm


Charging case battery life (max hours)
Maximum music play time with ANC off (hours)
Maximum music play time with ANC on (hours)
Maximum play time (hours)


Hands Free Call
True Wireless
Charging case
Remote control on ear cups?
IP Code
Charging cable
Voice Assistant integration
Ambient Aware
Built-in Microphone
Adaptive Noise Cancelling
Speed charge
Rechargable battery

What's in The Box?

  • 1 x JBL Tour Pro+ TWS headphones
  • 1 x Type-C USB charging cable
  • 1 x 5 Sizes of ear tips
  • 1 x Charging case
  • 1 x 2 Sizes of stabilizers
  • 1 x Quick start guide
  • 1 x Google Assistant set up guide
  • 1 x Amazon Alexa set up guide
  • 1 x Warranty / Warning (W / !)
  • 1 x Safety Sheet (S / i)
What's in The Box?

Documents & Downloads

Reviews and Q&A

Customer Reviews

Rated 3 out of 5 by from Good sound but doesn’t fit my ears I tried the JBL now for several days and also put the extras on it or changed them, but I have to recommend that my ears are not made for them. It hurts in my ear due to the fact that the plastic is too hard. But I also tried them and listen to music and books and I can say that the sound is really clear and the noise canceling works really fine. I also think it’s perfect that you can download the app and then you can check if the JBL‘s fits perfect in your ear so the sound can be as perfect as it could. I also like the touch function to change the volume and also you can use the touch in order to make any other choices which you can fix in the app
Date published: 2021-06-17
Rated 4 out of 5 by from Good quality and sound but too big for normal ears I got this JBL Tour Pro+ TWS 2 weeks ago and I have to admit, these are one of the best In ears I’ve ever had expect of its size. Let’s start with the quality. The quality of the charger and of the in ears are unbeatable very solid and high quality. The sound is very good as well which is supported by the App you can download in the AppStore. Very good base bass and overall TOP Sound! And now to it‘s sizing. For me it‘s personally too big even if I change the in ears sizings. (Btw i got the smallest one but its still too big for my ears) It’s hard for me to put them in my ears cuz of its big and solid build. But overall 4/5 Stars
Date published: 2021-06-17
Rated 5 out of 5 by from *MY NEW GO-TO* These Tour Pro+ wireless in ear headphones are everything they advertised and more! Great JBL sound, that what keeps me coming back. The nuances in the music are superb. Like all the other JBL products they practically pair themselves and have a great range. Out of the box I thought they might be a little complicated but then was surprised they have voice alerts for the adaptive noise cancelling system, just tap the left earpiece and you know exactly what mode you are in. Plus you can use these with Google Assistant by setting up the App. Alexa comes built in. Compatible with Bixby, SIRI, and more. I would recommend!
Date published: 2021-03-22
Rated 5 out of 5 by from By far the best yet I've had some earbuds and these are by far the best. It has an ambient sound option if I want to leave them in and pretty much amplifies the noise around me. Noise canceling option is great it deaden the noise perfectly. The best option it has is that when on a call you can hear the caller in both ears. Maybe the ones I had before weren't top of the line but most of them I could only use the right earbud to listen to my calls, unless it was wired or the 2 were connected together but wireless. But with these earbuds I can use left or right to talk and listen or both simultaneously. By far the best. Also listening to music is a huge plus factor, it has multiple EQs to choose from and i can also create my own. I'm completely satisfied with my purchase.
Date published: 2021-06-28
Rated 5 out of 5 by from Great Inears! I've been using the JBL Tour Pro + TWS for some time now and I'm very happy with them. First of all, the JBL Tour Pro + TWS come in very nice packaging. In addition to the Tour Pro +, it also includes four pairs of attachments and a spare pair of rubber rings for a better fit, a USB A to USB C cable and several instructions. The inears look very good and feel high quality. In terms of size and weight, they are very good. The charging case also looks very high quality. Inserting the inears is very easy and they are held magnetically in the charging case. The charging case itself has a USB C connection at the bottom for charging and a pairing button. You can also charge the case and the inears wirelessly using the Qi charging pad. The connection via Bluetooth goes without problems and you can also use the myJBL app. In the app, the functions of the inears can be changed, an equalizer can be set and the firmware can be updated. You can also do a lot of other things, which would go beyond the scope here. I am very enthusiastic about the sound quality of the JBL Tour Pro +. Music and voices sound loud and clear. There is also really powerful bass to be heard. From the sound quality, I can say that they are one of the best inears I've used so far. In addition, the Tour Pro + are also capable of active ambient noise suppression. So basically you can turn off ambient noise just to enjoy the music. There is also the option of letting ambient noise through, in order to be safer in traffic and still listen to your favorite music. Then the JBL Inears are also protected from water by means of IPX5 and when doing sports I got them a little wet and they continue to work. Then about wearing comfort and the Tour Pro + sit very securely and comfortably in my ears. Touch operation also works without any problems. I also did a lot of sport and went jogging and I didn't lose sight of the JBL, only very rarely loosened up a bit. Then about the battery and depending on whether I had activated ANC or not, I could listen to music between 5 and 7 hours. I was able to charge Inears about three times in the charging case. Telephoning is also possible with the JBL Inears and I was told that I was very easy to hear. The connection to my iPhone was always stable and didn't cause any problems. In conclusion, I can say that the JBL Tour Pro + are really very good inears with a great sound. It is comfortable to wear and the battery lasts a long time. I'm very satisfied!
Date published: 2021-06-16
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Product Q&A

Does the original JBL connect to App and fake doesn't. Ali express selling jbl with No app support and is cheap. How to tell original vs fake?

Asked by: Apu raja
Thank you for bringing this to our attention. Our JBL Tour Pro TWS is supported by the JBL Headphones app. You can check if the unit is authentic if it has a valid serial number usually printed on a small white sticker. To avoid getting a copy, please shop directly from our website or authorized retailers. You can contact them here: https://bit.ly/2ZtSp1F
Answered by: Mario at Customer service
Date published: 2021-06-14

Can either one work while the other is in the case? Or does the left one rely on the right one to be on?

Asked by: Abel1123
Our JBL Tour Pro+ TWS have a Dual Connect feature where each earbuds can connect independently to the phone or source device.
Answered by: Customer Support
Date published: 2022-05-25

2 questions one is what does the ringing mean is it too close to a device?  Also when I connect and open the app it show one earbud offline and one earbud and case shows online? It’s on tourpro +tws.

Asked by: Mariao
We'd like to work with you directly to know when you see the "ringing" option on your JBL Tour Pro+ TWS and to get more details about your concern. Please contact our customer support team for assistance.
Answered by: Customer Support
Date published: 2022-12-27

How do I check for Driver Updates if any?

Asked by: T Parks
Thanks for your inquiry. Our JBL Tour Pro+'s latest firmware is V 3.6.0. If you go into the JBL Headphones app, tap on settings, then scroll down to "about," you can see the firmware version of the earbuds and case. One thing to keep in mind is that if you only have one earbud out and the other is in the case, when you check the firmware section, it will prompt you that there is an update available, which is incorrect and is being addressed. If you need more help, please contact our customer support for assistance.
Answered by: Customer Support
Date published: 2022-11-29

Can the Tour Pro+ TWS be paired w/ the laptop for video call?

Asked by: jmichaele3
Our JBL Tour Pro+ TWS isn't recommended to be used for your TV as you may experience audio/video delays. Our Bluetooth Headphones are designed for listening to audio/ music.
Answered by: Mario at Customer service
Date published: 2022-05-25

Can the earbuds be connected to multiple devices simultaneously?

Asked by: MistahMo
Our JBL Tour Pro+ TWS doesn't have a multipoint connection. It can pair to multiple devices but can only connect to one device at a time.
Answered by: Customer Support
Date published: 2022-12-07

Ear Wings for JBL Tour Pro? I got these via rewards points from my work. I cannot get any of the tips to work with my ears and cannot return them. Any solutions?

Asked by: KSTAC
We're here to help with your JBL Tour Pro+ TWS. These earbuds come with a choice of 5 x sizes of ear tips and 2 x Sizes of Ear Stabilizers. You may choose the right size combination for each ear so that they will stay in your ears and not fall out. You also have a choice to purchase after-market eartips at 3rd party retailers. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.
Answered by: Customer Support
Date published: 2023-04-11

My JBL Tour keeps disconnecting about every 5 -6 Minutes, then it makes the Same sound as when the JBL Bluetooth Speakers are turned off. 15-20 seconds Later one Earbud seems like recovering and then Both are back on track. What can I do?

Asked by: Patrick99
Thank you for bringing this to our attention. You may try to reset your Tour Pro+ by following the instructions below: - Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). - This restores the earbuds to the factory defaults. - TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case. - It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again. If the issue persists, please reach out to our Customer Support to check your options here: https://bit.ly/3EGyyiM
Answered by: Customer Support
Date published: 2021-12-08
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