JBL Tour Pro+ TWS
JBL Tour Pro+ TWS Adaptive Noise Cancelling with Smart Ambient - Image

Adaptive Noise Cancelling with Smart Ambient

JBL's Adaptive Noise Cancelling technology utilizes internal and external mics to minimize distractions while maximizing audio quality as you enjoy the soundtrack of your life. With Smart Ambient Technology, stay alert to the world around you or hear friends and colleagues clearly with the touch of a button or via the JBL app.

JBL Tour Pro+ TWS JBL Pro Sound - Image

JBL Pro Sound

From rich, punchy bass to thrilling top notes, you'll always experience the ultimate sound experience with our JBL Tour Pro+ TWS 6.8mm dynamic drivers powered by JBL Pro Sound.

JBL Tour Pro+ TWS Up to 32 Hours of total music playback, wirelessly - Image

Up to 32 Hours of total music playback, wirelessly

Stay connected all day with up to 32 hours of battery life, Qi-compatible wireless charging, and three power-ups in the case. Plus, even if you do eventually run out of juice, you can speed charge back to an hour of playtime in minutes.


JBL Tour Pro+ TWS Voice clarity with 6-mic technology - Image

Voice clarity with 6-mic technology

Noisy environment? No problem! JBL Tour Pro+ TWS ensures perfect voice clarity during calls with an array of two outer beamforming microphones and a third to reduce wind and other distractions.

JBL Tour Pro+ TWS Boost your productivity - Image

Boost your productivity

Create an ideal sound world where you can fully focus on your tasks. Need a quiet space? SilentNow has you covered. Auto Off powers down your headphones after a period of time of your choosing. Get help waking up with My Alarm, fine-tune your sound with Smart Audio & Video and automatically pause your headphones when taking them off. All these features are controlled via the My JBL Headphones App.

JBL Tour Pro+ TWS Dual Connect + Sync with Fast Pair - Image

Dual Connect + Sync with Fast Pair

From the moment you open the case, Dual Connect starts the Bluetooth sync process for an ultra-stable connection. Each earbud connects independently, so you can assign functions to the left or right earbud and take calls from either or both.

JBL Tour Pro+ TWS Hands-free Voice Control - Image

Hands-free Voice Control

Stay connected to your digital world wherever you go. Activate Hey Google (*) or Alexa (**) just by using your voice. You can even talk to Hey Google (*) to control your headphones. Voice prompts are available in multiple languages. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

JBL Tour Pro+ TWS Customize with the free My JBL Headphones App - Image

Customize with the free My JBL Headphones App

Personalize the soundtrack of your life with the My JBL Headphones App. Download the free app to set up custom EQ, switch on Adaptive Noise Cancelling, or adjust your Ambient Sound Control settings. .

Specs & Downloads



Control your environment, power your productivity

Own your day with JBL Tour Pro+ TWS powered by JBL Pro Sound. Boasting 32 hours of wirelessly rechargeable battery life and a compatible app for ultimate customization, these sleek in-ear headphones keep you inspired and engaged with Adaptive Noise Cancelling technology and Smart Ambient to control the sounds around you. From the moment you open the case, you'll immediately enjoy smart features created to boost your productivity and unrivaled comfort fit. 3-mic technology ensures high-quality calls even in noisy or windy environments. You'll be ready to get down to business or cut loose wherever your adventures may lead.

General Specifications

Driver size (mm)

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB)
Dynamic frequency response range (Hz)
10Hz - 20kHz
Impedance (ohms)
Number of drivers per ear


Charging Case Weight (oz)
Earpiece Weight (oz)
Charging Case Weight (g)
Earpiece Weight (g)

Control and Connection Specifications

Bluetooth version
Bluetooth profiles
A2DP V1.3 AVRCP V1.6 HFP V1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
Bluetooth transmitter power
0 - 12dbm


Charging case battery life (max hours)
Maximum music play time with ANC off (hours)
Maximum music play time with ANC on (hours)
Maximum play time (hours)


Remote control on ear cups?
IP Code
Charging cable
Voice Assistant integration
Ambient Aware
Built-in Microphone
Hands Free Call
True Wireless
Adaptive Noise Cancelling
Charging case
Speed charge
Rechargable battery

What's in The Box?

  • 1 x JBL Tour Pro+ TWS headphones
  • 1 x Type-C USB charging cable
  • 1 x 5 Sizes of ear tips
  • 1 x Charging case
  • 1 x 2 Sizes of stabilizers
  • 1 x Quick start guide
  • 1 x Google Assistant set up guide
  • 1 x Amazon Alexa set up guide
  • 1 x Warranty / Warning (W / !)
  • 1 x Safety Sheet (S / i)
What's in The Box?

Documents & Downloads

Reviews and Q&A

Customer Reviews

Product Q&A

Does the original JBL connect to App and fake doesn't. Ali express selling jbl with No app support and is cheap. How to tell original vs fake?

Asked by: Apu raja
Thank you for bringing this to our attention. Our JBL Tour Pro TWS is supported by the JBL Headphones app. You can check if the unit is authentic if it has a valid serial number usually printed on a small white sticker. To avoid getting a copy, please shop directly from our website or authorized retailers. You can contact them here: https://bit.ly/2ZtSp1F
Answered by: Mario at Customer service
Date published: 2021-06-14

Can either one work while the other is in the case? Or does the left one rely on the right one to be on?

Asked by: Abel1123
Our JBL Tour Pro+ TWS have a Dual Connect feature where each earbuds can connect independently to the phone or source device.
Answered by: Customer Support
Date published: 2022-05-25

2 questions one is what does the ringing mean is it too close to a device?  Also when I connect and open the app it show one earbud offline and one earbud and case shows online? It’s on tourpro +tws.

Asked by: Mariao
We'd like to work with you directly to know when you see the "ringing" option on your JBL Tour Pro+ TWS and to get more details about your concern. Please contact our customer support team for assistance.
Answered by: Customer Support
Date published: 2022-12-27

How do I check for Driver Updates if any?

Asked by: T Parks
Thanks for your inquiry. Our JBL Tour Pro+'s latest firmware is V 3.6.0. If you go into the JBL Headphones app, tap on settings, then scroll down to "about," you can see the firmware version of the earbuds and case. One thing to keep in mind is that if you only have one earbud out and the other is in the case, when you check the firmware section, it will prompt you that there is an update available, which is incorrect and is being addressed. If you need more help, please contact our customer support for assistance.
Answered by: Customer Support
Date published: 2022-11-29

what does the refurbished marking mean, what condition are the headphones in and was the owner of these headphones?

Asked by: Hrant
Thanks for your interest. A refurbished product or B stock contains the same features and functionalities as a new model. You may see some minor cosmetic imperfections, and perhaps the product has been repackaged in non-branded packaging, but you can be assured that these products will perform perfectly.
Answered by: Customer Support
Date published: 2023-08-24

Can the Tour Pro+ TWS be paired w/ the laptop for video call?

Asked by: jmichaele3
Our JBL Tour Pro+ TWS isn't recommended to be used for your TV as you may experience audio/video delays. Our Bluetooth Headphones are designed for listening to audio/ music.
Answered by: Mario at Customer service
Date published: 2022-05-25

Can the earbuds be connected to multiple devices simultaneously?

Asked by: MistahMo
Our JBL Tour Pro+ TWS doesn't have a multipoint connection. It can pair to multiple devices but can only connect to one device at a time.
Answered by: Customer Support
Date published: 2022-12-07

Ear Wings for JBL Tour Pro? I got these via rewards points from my work. I cannot get any of the tips to work with my ears and cannot return them. Any solutions?

Asked by: KSTAC
We're here to help with your JBL Tour Pro+ TWS. These earbuds come with a choice of 5 x sizes of ear tips and 2 x Sizes of Ear Stabilizers. You may choose the right size combination for each ear so that they will stay in your ears and not fall out. You also have a choice to purchase after-market eartips at 3rd party retailers. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.
Answered by: Customer Support
Date published: 2023-04-11
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