Live the game with JBL QuantumSURROUND™ and DTS
Enjoy the game’s most immersive sound experience with personalized surround sound powered by the included JBL QuantumENGINE PC software. JBL QuantumSURROUND™ puts you at the center of the most engaging experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0.
JBL QuantumSOUND Signature gives you a true audio edge
From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. Our signature audio delivers the most realistic soundscape for a competitive advantage in any battle.
Play even longer in memory foam comfort
The lightweight headband and memory foam ear cushions were designed for even the longest gaming sessions.
Voice focus directional flip-up boom microphone
JBL Quantum 400 headset lets you rally the troops and opponents with clarity. The flip-up, voice focus directional boom mic comes with auto on/off and mute features.
Game-chat dial for seamless communication
JBL Quantum 400 headset features a Game-Chat Balance Dial certified by DISCORD. Also compatible with TeamSpeak and other communication platforms.
Optimized for PC, compatible with multiple platforms
The JBL Quantum 400 headset is compatible via USB with PC, PS and Mac. 3.5mm audio jack with PC, PlayStation™, Xbox™, Nintendo Switch™, Mobile, Mac and VR. The features powered by JBL QuantumENGINE (JBL QuantumSURROUND, RGB, EQ, Microphone settings etc.) are only available on PC. Check the connectivity guide for compatibility. *Compatible with PlayStation (PS5 and PS4) **Compatible with Xbox (Xbox Series X S and One)
User-friendly JBL QuantumENGINE software suite
JBL's unique QuantumENGINE PC software powers the immersive surround sound. Select your preferred surround sound settings and personalize your JBL Quantum 400 gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects, and modifying microphone settings. You can also adjust the equalizer or choose from 6 presets.
Sound is Survival
Gain an audio edge. JBL Quantum 400 headset keeps you one step ahead with surround sound that engages you in the game and lets you anticipate every move. Designed for precision and immersion, JBL QuantumSOUND Signature helps you level up your performance for a real advantage in combat. JBL Quantum 400 also features a voice focus boom mic for clear multiplayer interactions, a game-chat balance dial, is certified for DISCORD, and compatible with TeamSpeak and more. A lightweight headband with memory foam ear cushions lets you game in comfort for hours on end. Up your game with JBL Quantum 400 headset and dominate your opponents.
- Driver size (mm)
- Driver sensitivity at 1kHz/1mW (dB)
- Dynamic frequency response range (Hz)
- 20 Hz - 20 kHz
- Impedance (ohms)
- Passive Frequency Response
- 20 Hz – 20 kHz
- Weight (g)
- Weight (oz)
- Charging Cable Length (m)
- Charging Cable Length (ft)
- Ear Cup External Height (in)
- Ear Cup External Width (in)
- Ear Cup Internal Height (in)
- Ear Cup Internal Width (in)
- Ear Cup Depth (in)
- Ear Cup External Height (cm)
- Ear Cup External Width (cm)
- Ear Cup Internal Height (cm)
- Ear Cup Internal Width (cm)
- Ear Cup Depth (cm)
- Audio Cable Length (ft)
- Audio Cable Length (m)
- Built-in Microphone
- Replaceable Earpads
What's in The Box?
- 1 x JBL Quantum 400 headset
- 1 x Type-C to Type-A cable
- 1 x 3.5mm audio cable
- 1 x Windshield foam for boom microphone
- 1 x Quick Start Guide
- 1 x Warranty card
- 1 x Safety Sheet
Documents & Downloads
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So why is it that these headphones only light up when plugged into a PC? I play xbox and it did not say anything about RGB won't light up when you use 3.5mm audio jack. Pretty sad. Should be able to draw power from xbox controller.
Are you able to independently Adjust the volume between chat and in game music
Is it wireless with Xbox one?
So does the LED on the head phone only light up when you are using a PC ?
Does surround sound work when plugged into xbox one remotes?
Are they compatible with an iPhone?
When i plug in my headser to my xbox one s controller i could hear everyone else but they cant hear me, how do get my mic to work so that they can hear me?
Will a usb-c to usb-c cable provide the same functionality on my Quantum 400 as the usb-c to usb-a cable that came with it?
Is there a way to get the lights working on xbox while also having it plugged into the jack?
How can I turn in the lights to my head set
Is there on-board memory on the JBL Quantum 400?
I just bought these and they are great, but one question how do you make the lights work when plugged into an Xbox controller?
How do you turn off the RGB lighting on my JBL Quantum 400 headset when plugged into a PC?
Hi! I received these headphones as a gift recently and I noticed that the lights do not turn on for 3.5mm connection to an xbox controller. Is there any way that I can get the lights to work for xbox? Perhaps through a usb c to 3.5mm cable?
What’s the difference between the Quantum 100, 200, and 400?
Sir when i use the jbl quantum 400 in my phone using a c to c type cable it turns up the light but doesnt provide me any sound what do i do ??
Will the quantum 400 work with a double usb-c cable? I have a usb-c port open on my pc
Do these work for xbox and pc?
Will these be too big for a 9 year old?? At the smallest setting, could they fit a child?
is the microphone detachable/removable?
Are JBL Quantum 400 compatible with Window Sonic Spatial Sound?
Does the mic work with the Nintendo Switch? If so, how?
I can’t make the lights turn on with the console I plug in the the type c and they work but once I plug in the other cable they turn off
When are these releasing there is a date listed on the Quantum Gaming Headset section as April 13? I contacted a support agent and they stated that they were unsure. The website was just update with this date about a week or two ago.
I have a Quantum 400 headset. The mic foam cover keeps coming off. What's the best way to ensure it stays on? How do I replace it when it's lost (because it will be eventually)? Do I even need it?
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