Your model might be eligible for direct factory exchange under our warranty program. If so, and if you purchased your product online or from an authorized local retailer, you may use this form to request an exchange. Purchases from an unauthorized dealer (such as eBay) will not be eligible for exchange. Products out of warranty need to be serviced by a JBL - approved service center. Log in or create an account below to begin the warranty exchange process. For Yurbuds warranty claims, please visit Yurbuds support section.
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