I have same issue....the sync between the two speakers worked once and never again. Please let me know when there's a fix....kind of crappy when you buy the product specifically for this functionality.

I think JBL misunderstood your question. If you are asking if you can use a flip 5 as your bluetooth speaker for your Alexa, the answer is yes. I have 2 paired with my Alexa for a stereo set. Works great

Our JBL Flip 5 does not support Airplay.

I know JBL needs to stop "improving" with newer systems to connect their speakers. If I were them, they should stop at partyboost, and as of now partyboost is ONLY compatible with flip 5s

It does come with a wrist strap like the JBL flip 4

Thanks for your inquiry. The volume of the multiple JBL Flip 5 speakers connected via partyboost can be independently controlled by pressing the volume button on the speaker. If you have any further questions, please contact customer service.

Unfortunately, we don't sell wall-mount accessories for our JBL Flip 5.

Yes you can. Our JBL Speakers will charge while playing and once it's fully charged, it won't use the battery power and will just use the power from the outlet, keeping the battery safe from harm.

To avoid signal interference, please note that Our Flip 5 has a maximum Bluetooth range of 10 - 15 meters, with no large objects blocking the line of sight. A distance farther than that would pose signal deterioration.

Thanks for your question. You would have to get a 5V/3A charging adapter so your JBL Flip 5 could get a full charge within 2.5 to 3 hours. For first time charging, it should be okay as long as the speaker gets fully charged.

Flip 4 has our Connect + feature and 3.5 mm aux port, while our JBL Flip 5 has our latest PartyBoost technology. All refurbished products are inspected and tested, all accessories will still be included. Check out more information about our guide here: https://www.jbl.com/refurbish-guide.html

Unfortunately, our JBL Flip 5 is not optimized as a computer speaker.

JBL Flip 5 has a single dynamic driver that provides more power/ volume than it's predecessor, Flip 4. RMS is the wattage or indicator that shows the volume the speaker is capable of outputting. We've worked on improving stable wireless connectivity with our Flip 5 via Bluetooth technology.

Our Flip 5's power-saving feature turns off the speaker after 10mins of inactivity.

Thank you for your question. Can you please try the following button combinations? Toggle Demo mode: Press Play/Pause & Bluetooth buttons simultaneously for longer than 10 seconds. And reset: The unit shall restore factory settings by long press Volume + / Bluetooth button. (long press is longer than 10 seconds). Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html for further details. Thank you.

We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp

Try doing a reset to see if it helps. To reset, turn on your speaker then press and hold both Volume+ and Play buttons until it shuts off by itself. Once done, test it again.

Thanks for reaching out. We'd like to know more about what's happening with your unit. Please contact our customer support service via our official website or toll-free hotline so we can assist you further.

We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM

Yes you can, there will be no problem with the JBL Flip 5 being plugged in while playing.

Thank you for your question, please contact us directly, https://support.jbl.com/us/en/

We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM

We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM

We'd like to work with you directly so we could get more information about your order. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp

Our JBL Flip 5 doesn’t feature a Bluetooth profile password. However, other devices shouldn’t be able to pair unless the speaker is in pairing mode. It only connects to one source device at a time.

You must have a Bluetooth Transmitter on your Windows PC with the latest software driver in order to pair and connect with our JBL Flip 5. Please check out the Quickstart Guide and follow the Bluetooth pairing section.

Our personalized orders have a timeframe of 5 to 7 business days. If you need more help, please contact our customer support for assistance.

Try doing the steps in our Battery and Charging Guide to see if it helps https://bit.ly/3dSJCw0

No, our JBL Flip 5's USB cable is only used for charging. If you need more help, please contact us here: https://bit.ly/2zwFkYM

Hi there, the JBL Flip 5's Bluetooth connectivity is the same as the JBL Flip 4. It can connect 2 devices at the same time but can only play 1 device at a time. For more information, please submit a case request so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html