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JBL OnBeat Mini is rated 3.7 out of 5 by 3.
Rated 5 out of 5 by from Great Sound! I bought this to take on vacation to Jamaica with me. I have an ipod Touch 5G with the lightning adapter and my old traveling speaker system wasn't compatible. I could not be more pleased. The crisp clear sound is much better than I'd hoped for. It's solidly built; very nice unit.
Date published: 2015-01-26
Rated 4 out of 5 by from Love it, butt... Very nice sound. Compact portable size. Two issues: had to take my iPhone 5 out of the protective case. It will not engage engage the lightning connector with a case on. And, the so called Quick Start guide is pretty bad. a few pictures, and that's about it.
Date published: 2015-06-24
Rated 2 out of 5 by from Great sound, Poor materials Overall good sound quality however the mechanics used to make the speaker is poor. The speaker no longer plays my phone and the charging port in the back is very loose. I've only had the speaker for about 5 months.
Date published: 2016-03-22
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How many watts is the speaker??

Asked by: Ab2by
The ONBEAT MINI is rated at 2x7W of output power.
Answered by: Ren at Customer Service
Date published: 2017-01-06

Love it and have it my office, however, it does not play when I connect my Iphone 5s to the JBL OnBeat USB? Please advise.

Asked by: lucasdaye
What you are experiencing with the ONBEAT MINI is normal. The dock is only compatible to models - iPhone 5 iPad mini iPad (4th generation) iPod touch (5th generation) iPod nano (7th generation); and the USB port, with - iPhone 4S iPhone 4 iPhone 3GS iPhone 3G iPod touch (2nd, 3rd and 4th generation) iPod nano (2nd through 6th generation)
Answered by: Ren at Customer Service
Date published: 2016-12-29

My JBL OnBeat Mini powers down for no reason. I want it to have my iPad mini on it as an alarm clock and music station, but the power shuts off after a few minutes, even though it still says it is charging if I go to the home screen.

Asked by: MoonLover
The ONBEAT MINI will automatically enter the Standby mode after it detects no audio signal for 5 minutes (after 10 minutes when on AC power). Upon detecting an audio signal the system will turn on and play audio.
Answered by: Mark at Customer Service
Date published: 2016-12-29

I got my speaker for my birthday, but it only works when it is plugged in and will not work on the rechargable battery even after being plugged in all night and day.. any idea why?

Asked by: rberg19
It is possible that the ONBEAT MINI is no longer holding a charge. To determine where the problem is, please try a different charger rated at 5.9V DC, 3.33A. If this doesn’t help, please submit a case at www.jbl.com/contactus for information regarding warranty options.
Answered by: Memen at Customer Service
Date published: 2017-02-23

Where can i buy a power requirement cable here in chile? could i buy a not official replacement of it? Please, i need this answer as soon as possible! Thanks a lot

Asked by: Maximiliano Quiñones
Absolutely. You can purchase a power supply rated at 5.9V DC, 3.33A to your local electronics store and it will work with the ONBEAT MINI. I noticed that you are in Chile. Should you need further help, please send an e-mail to jp.monti@harman.com.
Answered by: Joe G at Customer Service
Date published: 2016-10-27

I bought one used. No Manual. Where can I get one, in PDF? 

Asked by: Barry
You can download the quick start guide, which is available above. That quick start guide serves as the owners manual for the speaker.
Answered by: Amir at Customer Service
Date published: 2016-07-31

I ordered my JBL onbeat mini a few months ago through a groupon and it has been sitting in my entertainment center cupboard unused until now and the connector for iphone 5 is loose down inside and can't get it out to hook up my iphone.   Any suggestions??

Asked by: Jomill
Thank you for the inquiry. Please contact the retailer or dealer for return/exchange/service information. Best Regards.
Answered by: Zoltan
Date published: 2016-04-08

I got this for XMAS. My dock worked once, now it does work and the quick start guide is not understandable or adequate for trouble shooting. I have an I phone,

Asked by: PattiD
Hello, Thank you for the inquiry. Please ensure the OnBeat Mini is connected to a power source and turned on. Please verify the connections are secure. Please remove the IPhone from any case or protection covering prior to docking and test. Test with another phone if available. If the issue is unresolved please contact our support center at 1-800-335-4525 for warranty process information. Best Regards.
Answered by: Zoltan
Date published: 2016-02-16
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