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JBL SoundFly Air is rated 2.0 out of 5 by 8.
Rated 5 out of 5 by from Great speaker Bought a few days ago. Down loaded the JBL app. Read reviews that indicated problems so I was a little apprehensive. Connected ipad via cable to the speaker, Entered my wifi key number, it connected immediately, hit the air play symbol on the IPad and wa-la been listening to really great music. Speaker is very clear. When volume is near full, very little distortion. Checked to buy another but their sold out. Very satisfied.
Date published: 2016-03-25
Rated 4 out of 5 by from Fantastic AirPlay for the bathroom! I bought the JBL SoundFly Air a couple of years back, and it sounds just great in my bathroom! I don't think I would want to use it anyplace else, but it's great for the bathroom. From what I recall, setup was easy. It was also easy to reconfigure when I changed my network setup. I have had a rare drop out or two, and I suspect that has to do with congestion on the wireless band.
Date published: 2014-12-22
Rated 2 out of 5 by from Burned up after a couple of years I have always respected the sound quality of JBL home products for some time. And the sound quality of these did not disappoint. HOWEVER, from day one the unit ran HOT and after a couple of years eventually failed. This unit was $200 and I was expecting it to last longer. There is no path to have it repaired or replaced according to JBL tech support. (It appears the sensor in front of the wifi logo, to detect when touched, simply doesn't work anymore; therefore I can't reprogram the thing) Too, there was a considerable delay between starting the music and it actually being heard on the device. Not a big deal but it was annoying and to me, there is really no technical reason why this should be happening. I think the 'comptuer/network electronics' arm of JBL could probably use some help if they haven't fixed it already.
Date published: 2015-04-06
Rated 1 out of 5 by from Awful There is no way to hook it into my internet. Trying to send it back.
Date published: 2016-03-25
Rated 1 out of 5 by from Sounds Great...When It Conencts I purchased this for the great price of $39.95. I've been extremely pleased with JBL quality in the past, but this is a real downer. It sounds great when it plays, but it continuously drops the signal, extremely frustrating while working in my office listening to Focus@Will. Save yourself the frustration and get a wifi speaker.
Date published: 2015-08-25
Rated 1 out of 5 by from From JBL, I expected more Avoid these like the plague. They're embarrassingly unreliable and despite following connectivity procedures time and time again (with intermittent success) the device still fails to automatically sync to my wifi connection. The user interface is terrible and there is not even an AUX input to save the day. For the few times i've managed to get it working, the sound quality is great. With so much competition out there for small size speakers with similar sound quality, the JBL SoundFly AIR comes well short. You can get much better bang for your buck even within JBL's lineup.
Date published: 2015-08-17
Rated 1 out of 5 by from Worthless (even if it had been free) I bought two, trusting JBL quality. Connected easily to my home network (Airport based as required) but that was the last successful thing it accomplished. Streams erratically, drops out continuously and now one will not even start to stream. Lights and indicators all flash as if all is well - ha!
Date published: 2015-06-30
Rated 1 out of 5 by from JBL Air Flop I would not recommend this product as it's impossible to set up and it only plays on a small s elect group of devices.
Date published: 2015-06-05
  • 2016-10-21T10:25CST
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  • loc_en_US, sid_jblsoundflyap, PRD, sort_positive
  • clientName_JBL

How do i connect it to a Android if needed

Asked by: Shanu
The SOUNDFLY AIR is a plug-in Airplay speaker and made for iOS device or PC computer with iTunes to stream music. That said, it won't wok with an Android device.
Answered by: Joe G at Customer Service
Date published: 2016-10-06

column stopped working. constantly flashes red. On clicking it does not respond. How to return all settings to the factory?

Asked by: Semm
Your device is behaving rather unusual, if the unit is within 30 days from purchase you can contact the retailer for warranty replacement. If the unit is more than 30 days from date of purchase, please do submit a case to and our support team would be more than happy to assist on your concern.
Answered by: Amir at Customer Service
Date published: 2016-06-13

How do I set this thing up? Does it need a software update? What do I enter when it asks for authentication required?

Asked by: Frustrated customer
  • 2016-10-21T10:29CST
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  • loc_en_US, sid_jblsoundflyap, PRD, sort_recentAnswersFirst
  • clientName_JBL

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