JBL Support
Warranties
Get the warranty information you need. Learn more about your warranty.
Warranty Information
The JBL warranty on electronic components remains in effect for one year from the date of purchase while the warranty protection for loudspeakers remains in effect five years from the date of purchase. Warranty protection is contingent upon your JBL product being purchased within the continental United States, Alaska or Hawaii from a dealer who was authorized by the JBL manufacturer to sell such products at the time of purchase. For more information on JBL’s product warranty, see our warranty policies below.
JBL Home Audio Warranties
1 Year / 5 Years Warranty (pdf)
5 Year Loudspeaker Warranty Guide (pdf)
1 Year Electronic Warranty Guide (pdf)
JBL Mobile Audio Warranties
In-Warranty Exchange
You may continue with your in-warranty exchange as a guest or register for a JBL online account. Simply enter your name and email address, select a password, then choose your custom security question and provide an answer. Once your account has been created and you have logged in, enter the model number of your JBL component and the date of purchase and your registration is complete.
Request an in-warranty exchangeOut-Of-Warranty Service
If your JBL product is out of warranty, service is available at any of our authorized service centers. Visit the Product Support section of our site to locate your component and the authorized service center that is closest to you.
How can we help you?
Parts
To purchase accessories and replacement parts for your products, please email our Customer Service Center, including your name and contact info, or call our toll-free customer service number at 1-800-336-4525.
Email Us
Email your question to our support staff.
Call Us
1-800-336-4525
For sales assistance, technical help,
parts and accessories.
