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Sales and pre-sale assistance: 1-800-336-4525
Technical help: 1-800-336-4525
Parts and accessories: 1-800-336-4525

About this product

It’s small and comes in peace. Until you want big sound – and really big bass – from your music player, computer (all platforms), stereo or portable listening device. The powerful subwoofer rocks. Two satellite speakers finish the job, bringing music, video and gaming sound to life. A touch increases or decreases volume, mutes or unmutes.

Warranty: 1 Year Warranty

The latest owner's manuals, quick start guides, and documents.

Owner's Manual


Your Creature III may currently be in-warranty.

Your model might be eligible for direct factory exchange under our warranty program. If so, and if you purchased your product online or from an authorized local retailer, you may use this form to request an exchange. Purchases made from an unauthorized dealer will not be eligible for exchange. 

Products under warranty may qualify for an exchange with a valid receipt.

Request an Exchange

Products out of warranty need to be serviced by a JBL-approved service center. Please call 1-800-336-4525 to find authorized service centers near you.