Sales and pre-sale assistance: 1-800-336-4525
Technical help: 1-800-336-4525
Parts and accessories: 1-800-336-4525
The JBL® Charge delivers unsurpassed portable audio performance from your mobile devices and tablets. It provides more than 12 hours of playback time from its built-in, high-capacity, 6000mAh Li-ion rechargeable battery, and it can even charge your other mobile devices on the go via its built-in USB port. With two 1-5/8-inch (41-millimeter) full-range drivers and a built-in bass port, it produces full-range JBL sound with exceptional bass. It also wirelessly streams audio from any Bluetooth®-equipped smartphone or tablet. The JBL Charge wireless speaker is a portable audio powerhouse for any environment.
Check to see if it happens with other songs and other devices. If it does not, the issue may be with the recording. If it does happen with other songs and devices, there may be an issue with the unit. Please contact us for service options.
You can only connect one Bluetooth device at a time. If you connect a new device, the old one will drop off. Unplug the unit, leave it unplugged for 5 minutes. Delete the JBL Charge from your bluetooth list and repair the device.
The JBL Charge has an internal battery that can charge your other devices. It is slightly bigger and has improved bass response. The JBL Flip has a built in microphone so you can use it as a speaker phone, the JBL Charge does not have this option.
Make sure the JBL Charge is fully charged, then simply connect your mobile device to the USB port on the JBL Charge to charge your mobile device.
Your model might be eligible for direct factory exchange under our warranty program. If so, and if you purchased your product online or from an authorized local retailer, you may use this form to request an exchange. Purchases made from an unauthorized dealer will not be eligible for exchange.
Products under warranty may qualify for an exchange with a valid receipt.
Products out of warranty need to be serviced by a JBL-approved service center. Please call 1-800-336-4525 to find authorized service centers near you.FIND LOCATIONS
|Frequency Response||150Hz – 20kHz|
|Amplifier Power||2 x 5W|
|Bluetooth transmitter power||0~20dBm (EIRP)|
|Bluetooth transmitter modulation||π/4-DQPSK, 8-DPSK|
|Listening time on battery power||>12 hours|
|Transducer||2 x 1-1/2" (38mm)|
|Battery Back-up||Li-ion rechargeable|
|Charges iPhone/iPod While Docked||Yes|
|Bluetooth transmitter frequency range||2.402GHz – 2.480GHz|