- How do I track my order?
Customers can track the delivery status of their orders
online simply by entering their tracking number here, or by speaking with a customer service
representative by phone at 1.800.336.4525 from 8:30 a.m. to 5:00 p.m., EST Monday through
Friday and 8:00 a.m. to 5:00 p.m., EST Saturday and Sunday.
- What payment methods can I use?
JBL accepts MasterCard, Visa®, American Express®
- When will I get my Item(s)?
Your order will typically be processed and shipped within
48 hours of confirmation, Monday through Friday. Your order confirmation will contain a
tracking number so you can monitor your shipment status. The shipping confirmation with the
tracking number will be emailed to the email address provided. The carrier requires one
business day from that time to validate the tracking information.
For more information or if you have additional questions or concerns, call us at 1.800.336.4525
from 8:30 a.m. to 5:00 p.m., EST Monday through Friday and 8:00 a.m. to 5:00 p.m., EST Saturday
and Sunday.
- What is JBL's return and refund policy?
Please see our
terms of
sale for information on our return and refund policy.
Still need help? Call 1.800.336.4525
