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About Us

The JBL Story

  • 1902: JAMES B. LANSING BORN IN ILLINOIS

    "Born James Martini, Lansing was the ninth of thirteen children of Henry Martini and wife Grace Erbs. In his late teens, James briefly lived with the Bullough family in Litchfield, Illinois, and eventually took their surname of Lansing. "

  • 1927: LANSING MANUFACTURING OPENS ITS DOORS

    "With partner Kenneth G. Decker, the company builds 6- and 8-inch cone loudspeakers for radio sets and consoles. Family members from both sides help to make cones and winding coils at home in the evenings, assembling them into finished loudspeakers at the factory the next day. "

  • 1928: ‘THE JAZZ SINGER’ CHANGES EVERYTHING

    "MGM commissions Lansing to design high-fidelity speakers for its ‘Shearer’ audio system for use in ‘The Jazz Singer’. Its immense success ushers in the cinematic sound era. Western Electric—the manufacturing arm of AT&T—quickly becomes the dominant force in film audio production equipment. "

  • 1937: LANSING & MGM HONORED FOR THEIR ACHIEVEMENT

    "Honored by the Academy of Motion Picture Arts and Sciences for technical excellence, the Shearer-MGM system James Lansing helped establish industry-wide standards for motion pictures. Their design would be copied by audio manufacturers worldwide. "

  • 1938: ANTI-TRUST TURNS INDUSTRY ON ITS EAR

    Federal officials move to challenge Western Electric’s monopoly of the motion picture audio industry. Following its anti-trust efforts, the government forces Western Electric to divest itself of holdings in the loudspeaker and amplifier production field.

  • 1939: ENGINEERS HAVE DESIGNS OF THEIR OWN

    "Having signed a decree with the government a year earlier, Western Electric’s stocks were sold for one dollar each to their in-house core of audio engineers. The engineers quickly form a new company named Altec, a contraction of ‘all technical’ intended to announce the firm’s sole direction."

  • 1941: NEW LEADERSHIP, NEW OPPORTUNITIES

    Two years after the accidental death of his business partner Kenneth G. Decker, James Lansing sells his manufacturing company to Altec Service Corporation for $50,000 and signs a five-year contract with the new joint firm, assuming the title of Vice President of Engineering.

  • 1943: STABILITY IN A WORLD AT WAR

    Lansing perfects the techniques that became standard procedure in audio manufacturing, including high-speed winding of ribbon wire voice coils on metal mandrels and hydraulic forming of high frequency aluminum diaphragms.

  • 1946: JBL IS BORN

    "James B. Lansing amicably departs Altec and founds a new company: James B. Lansing Sound, Inc.. Within a year, the company known as JBL would introduce the revolutionary D130 15-inch speaker, the first to feature a 4-inch flat wire coil-in-cone transducer."

  • 1949: A TRAGIC END

    James B. Lansing takes his life in September. Years earlier, Lansing wisely secured a $10,000 life insurance policy which allows then President William Thomas to secure the company’s future.

  • 1955: A ROCKING REBIRTH

    The advent of rock and roll highlights the need for transducers that can handle abuse received during concerts. Leo Fender of Fender Guitar fame identifies the D130 as the ideal driver for his electric guitar.

  • 1958: Hi-Fi MAKES ITS WAY FORWARD

    "JBL introduces the Paragon stereophonic speaker. An immediate success, more than 1,000 Paragons are built by the company during the next twenty-five years. Later that year, James B. Lansing is posthumously awarded a Citation by the Audio Engineering Society. "

  • 1960: A DUET FOR THE AGES

    In the early 60’s, company President Bill Thomas convinces executives at Capitol Records to use JBL D50 monitors. Label executives, impressed with the product line, standardize their studios with JBL monitors with the blessing of Capitol’s parent company, EMI.

  • 1965: THE MAGIC OF THE MID-SIXTIES

    "JBL introduces the T-circuit output configuration for high-performance solid-state amplifiers. The engineer module version is mounted inside JBL loudspeaker systems, including the D5OSMS7, creating the first two-way powered studio monitor. "

  • 1968: TECHNOLOGY THAT DEFINES ITS TIME

    "The compact control rooms of recording studios of the 60’s benefited greatly from JBL monitors of the era. In particular, the 4310 series dramatically minimized negative acoustics, allowing an increased proportion of direct sound and lower levels of audio to reflect off of walls and ceilings. "

  • 1969: A VISIONARY LEADER FOR THE FUTURE

    Sidney Harman acquires JBL from William Thomas. The company embarks on a season of unprecedented growth. Also that year, JBL transducers power the definitive rock festival of the decade, Woodstock.

  • 1970: EXPANDING ON GREATNESS

    "The introduction of the L100 series becomes the most successful of any audio manufacturer of the decade. For the next four years JBL expanded the L100 line with new multi-way monitors, revolutionizing the industry. "

  • 1973: FOUR WAYS TO THE FUTURE

    "The Sidney Harman-lead company introduces the expanded line of 4300-series monitors, including the industry’s first four-way designs. "

  • 1977: A CHANGE OF ADDRESS

    "JBL moves into its current location in Northridge, California, near the old Glendale Airport. The new building, bordering the eastern edge of Griffith Park, had been deactivated at the end of World War II and converted into an industrial estate. "

  • 1979: THE SFG IS UNVEILED

    The company introduces Symmetrical Field Geometry (SFG), a new ferrite-based magnetic structure with performance capability exceeding that of the traditional Alnico V.

  • 1981: THE RADIAL® REARS ITS HEAD

    "Building on the acoustical concept of flat power response, the 4400-series monitors quickly gain acceptance by the recording industry. Later that year, the L250 four-way consumer system is released to wide acclaim. "

  • 1982: 4676 CINEMA SYSTEM GETS ITS CLOSE UP

    "JBL engineers create the first power-flat cinema system to be approved by THX® for their cinema certification program. Also that year, the company incorporates titanium into the diaphragm material for its compression drivers. "

  • 1983: 4660 DEFINED-COVERAGE MODEL IS RELEASED

    Based on Bi-Radial® technology, the state-of-the-art system provides tailored coverage for speech recognition applications in rectangular spaces.

  • 1984: “I’D LIKE TO THANK THE ACADEMY…”

    "The Academy of Motion Picture Arts and Sciences selects JBL components for the new audio system in the refurbished Samuel Goldwyn Theater. "

  • 1985: CLIMBING AUDIO’S HIGHEST PEAK

    "The Everest, a loudspeaker designed to embody JBL’s legacy of innovation, debuts to industry-wide praise. A critical and commercial success, the loudspeaker would later be named Product of the Year by Japan’s Stereo Sound Magazine. "

  • 1989: “WHAT I REALLY WANT TO DO IS DIRECT…“

    The Directors Guild of America selects JBL units for the systems in the two theaters inside their new Hollywood headquarters. Later that year, the company unveils its VGC technology (Vented Gap Cooling) designed to raise the thermal power limits of low-frequency transducers.

  • 1991: JAPAN SALUTES SAN FERNANDO’S FINEST

    1991The company’s K-2 loudspeaker system is selected by readers of Japan’s Stereo Sound as Product of the Year.

  • 1995: THE EON® LOUDSPEAKER IS RELEASED

    "Praised upon its release, these molded, integrated power, portable loudspeakers feature Differential Drive® transducer technology and a TTMS (Total Thermal Management System). "

Contact Us

corporate contacts

Corporate Headquarters
JBL, a unit of HARMAN International Industries, Incorporated.
HARMAN International Industries
400 Atlantic Street, 15th Floor
Stamford, CT 06901
203.328.3500

JBL Media Relations
Members of the press with media inquiries may contact:
Sam Levin
levin-bridge
126 Hillside Ave
Mill Valley, CA 94941 USA
+1.415.827.3870
sam@levinbridge.com

Order support

Questions about your JBL purchase? Contact us by phone at 1.800.336.4525 from 8:00 a.m. to 8:30 p.m., EST Monday through Friday and 8:00 a.m. through 5:00 p.m., EST Saturday, or by e-mail. *Phone support will be unavailable on Saturday May 24th due to scheduled maintenance.

Product support

Technical Support Questions
Contact us by phone at 1.800.336.4525 from 8:00 a.m. to 8:30 p.m., EST Monday through Friday and 8:00 a.m. through 5:00 p.m., EST Saturday, or via email. *Phone support will be unavailable on Saturday May 24th due to scheduled maintenance.

Need Replacement Parts?
Replacing the finest audio products couldn’t be easier. Purchases can be made searching for your product on our support page, by email , or by calling 1.800.336.4525. JBL representatives are available from 8:00 a.m. to 8:30 p.m., EST Monday through Friday and 8:00 a.m. through 5:00 p.m., EST Saturday. *Phone support will be unavailable on Saturday May 24th due to scheduled maintenance.

New dealer inquiries

Dealers Wanted
If your organization wishes to become a direct dealer of one or several HARMAN brands and categories, please complete the following dealer request form and one of our sales representatives will contact you.

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Policies

Privacy Policy

Who We Are:
This web site is operated by or on behalf of Harman International Industries, Incorporated ("referred to as "Harman", "we", "our" and "us"). Harman's registered address is:

Harman International Industries, Incorporated
400 Atlantic Street, 15th Floor
Stamford, CT 06901, USA
+1.203.328.3500

Introduction: 
Harman provides you this privacy policy to explain to you how Harman collects, uses and protects your personal information when you visit Harman's web sites and when you use Harman's products. Harman respects your privacy and is committed to securing your personal information. This privacy policy was last updated on October 27, 2011. By using this website, you consent to our privacy policy and acknowledge that it is subject to our Terms of Use.

Collecting and Using Your Personal Information: 
We collect the personal information that you provide to us, as well as information automatically collected when you interact with this website, such as cookies and analytics tracking pixels, which help us evaluate the performance of our website and provide you with a better user experience.

Harman may use your personal information that you provide to us in the process of establishing an account on our website in the following ways:

  1. Obtain your name for purposes of communicating with you and identifying you as a user of the web site.
  2. Verify your age as older than 13.
  3. Verify your age as older than 18 or that you have obtained your parent's or guardian's permission to use the web site.
  4. Send you a catalogue.
  5. Send you communications upon your request.
  6. Allow you to participate in a promotion or other web site feature.
  7. Customize and/or personalize your communications and shopping experience with Harman.
  8. Better respond to your customer concerns and complaints.
  9. Keep you informed of Harman's upcoming product releases unless you otherwise opt out of such messages.

Harman may use your personal information that you provide to us in the process of making a purchase in the following ways:

  1. Confirm your use of a valid credit card (or other authorized methods of payment).
  2. Process your payment via a credit card (or other authorized methods of payment).
  3. Send you the products that you purchased.

We may also disclose your personal information to our affiliates, third party service providers or distributors in order to fulfill your product orders.

Harman also gathers non-descriptive, non-personal information about how many visitors use our website. Harman does not collect any personal information about you in this instance but Harman may collect information that a user has visited the website for statistical analysis of the public's use of our website.

Unsubscribing, Removing or Modifying Your Information:
Harman appreciates that you may change your mind about our use of your personal information in the future. Harman offers several ways you can inform us about your privacy preferences:

  1. All email messages and newsletters will provide a description on how you can ask us to stop sending you messages and newsletters.
  2. At any time, you can send us an email at the address provided below.
  3. At any time, you can call our customer service number and request that you would like to change your marketing preferences.
  4. To modify or delete entirely the information you have provided during registration, please login and update your profile.

Please note that if you have unsubscribed from our communications to you, due to our internal processing requirements, you may receive communications already in production. If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.


We self-certify compliance with

SafeHarborLogoSmall

 US-EU Safe Harbor Privacy Statement
Harman is strongly committed to protecting the privacy of those who entrust us with their personal information. Our employees, and all those who do business with us, trust and expect that we will protect their personal information in accordance with the promises we make. In furtherance of our commitment, we have certified to the Safe Harbor Agreement between the United States and the European Union ("EU"), with respect to personal data processed as part of our human resources, research and development, customer service, e-commerce and account management activities.

Accordingly, Harman adheres to the Safe Harbor privacy principles as agreed to by the U.S. Department of Commerce and the European Commission.

Cookies:
Harman may use cookies to improve your experience with our website. Harman may use cookies to improve Harman's understanding of your likes and dislikes about our website, what you like and do not like on our website, customize the website to your prior uses and to generally improve all customer needs and interests. A cookie is a small removable data file that is stored by your web browser on your computer. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your web browser settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. You may also delete cookies from your computer.

Disclosure and Sharing Your Personal Information:
Harman does not rent, sell or disclose your personal information or contact information to third parties for the third party's own purposes. Harman may share your information with Harman's affiliates under the same control of Harman as permitted under this privacy policy. In the event Harman is reorganized or transferred to a third party, your personal information may be transferred to the successor of Harman for the purposes and subject to the terms of this privacy policy. Harman (or, for consumers outside the United States, our distributor) may provide your credit card (or other authorized payment method) information to Harman's bank or credit card or other authorized payment processor solely for purposes of processing your payment. Harman may also share your information with delivery services or international distributors to ship products to you. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Protecting Your Information:
Harman engages the use of numerous technological security measures to preserve the security of your information, including without limitation, encryption technologies and authentication tools. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have a need to access your personal information for purposes of managing our website and providing you information as you have requested. All orders are placed through a secure server. Please be aware that no electronic data transmission over the internet can be 100% secure.

Transferring Your Information Overseas:
If you are located outside of the United States, Harman may transfer your information to Harman's affiliates under the same control as Harman, to other service providers or distributors outside of your country or territory. Harman manages its website from the United States. Harman acknowledges that the data protection laws and other laws of the United States may not be as comprehensive as those of your country or territory and Harman will take steps to ensure that your privacy rights are respected. Harman agrees to take the following actions on your behalf: have specific security measures in place to adequately protect your information, Harman will require its United States-based affiliates to sign a contract guaranteeing the safeguard of your personal information and set forth the specific requirements the United States-based affiliate must maintain and monitor ongoing compliance with the defined security measures.

Children's Privacy:

We respect the privacy of children. Our website is not designed to attract an audience younger than 13. We do not knowingly collect personal information from children under 13. Please contact us using the contact details below if you believe we may have collected information from your child, and we will work to delete it.

Your California Privacy Rights:
Under California laws, California residents can request information from Harman whether Harman has disclosed a person's personal information to any third parties for the third parties' direct marketing purposes. Harman will not sell or share your personal information with non-Harman companies for their direct marketing purposes without your consent. California residents desiring to request further information about our compliance with these laws or have questions or concerns about our privacy practices and policies are welcome to contact us using the contact information below.

Obtaining a Copy of or Updating Your Personal Information:
You can write Harman at any time to obtain the personal information Harman possesses about you or modify any personal information Harman retains that is incorrect. Please let us know what information you would like to receive from us or what information is incorrect and we will respond to you. Your request should include your name and proof of your identity.

Questions and Feedback:
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Notice and Contact Information:
For questions or concerns, please email us or contact us at:

VIA EMAILS:
webadmin@harman.com

IN WRITING:
Harman International Industries, Incorporated
400 Atlantic Street, 15th Floor
Stamford, CT 06901, USA
+1.203.328.3500

Terms of Use:
Please also visit our terms of use section that explains other terms governing the use of our websites.

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Terms of Use

Last Updated: October 27, 2011

Who We Are:
This web site is operated by or on behalf of Harman International Industries, Incorporated ("referred to as "Harman", "we", "our" and "us"). Harman's registered address is:

Harman International Industries, Incorporated
400 Atlantic Street, 15th Floor
Stamford, CT 06901, USA
+1.203.328.3500

Welcome to Harman's Website: Welcome to Harman's website. Our website offers to you information and resources about us, our business, our products and other tools and services, as well as opportunities to purchase certain Harman products.

Please read these terms of use carefully before using this website.


Your access and use of this website, as well as any purchases you may make through this website, are each subject to these terms of use and applicable laws. By using any part of this website, you unconditionally agree to follow and be bound by these terms of use If you do not agree to these terms of use, do not use this website. Please review these terms of use periodically as these terms of use may change and Harman may make such changes at any time.

Your Age and Agreement to these Terms of Use:
This website is intended solely for users who are thirteen (13) years of age or older and it is a violation of these terms of use for anyone under 13 to use this website By using this website, you represent to us that you are at least 13 years old. If you are at least 13 but are under the age of 18, you may only use this website with your parent's or guardian's consent and your parent or guardian must provide consent after having read these terms of use. You agree to all of the terms and conditions of these terms of use or if you are between the ages of 13 and 18, you represent that you have obtained your parent's or legal guardian's consent after your parent or legal guardian has reviewed and agreed to these terms of use. If you are a parent or legal guardian who has consented to the use of this website by a person between the ages of 13 and 18, you are fully responsible for that person's use of this website, including all financial charges and legal liability that that person may incur.


Changes to these Terms of Use or Website:
Harman may change these terms of use or the website at any time by posting the amendments on this website without any obligation to provide notice to you. These changes will be effective upon Harman's posting of these changes on the website. You agree that Harman will not be liable to you for any change or discontinuance, in whole or in part, of the terms of use or this website. Your use of the website after these changes will constitute your acceptance to the changes to the terms of use or this website You further agree to review these terms of use periodically and to make yourself aware of these changes.

Termination:
Harman reserves the right in its sole discretion to terminate or restrict your use of all or any part of this website, without reason, without notice and without liability to you or anyone else. The clauses in these terms of use pertaining to your use of Harman's intellectual property, indemnification and limitation of liability, and other clauses elsewhere in these terms of use that expressly provide for their survival upon termination or expiration, will survive any termination or expiration, in whole or in part, of these terms of use or your license to use this website.

Intellectual Property:
You acknowledge that all business information, code, content, drawings, graphics, information, logos, metadata, meta tags, marketing information, page format and style, phrases, pictures, music clips, video clips, product descriptions, product reviews, renderings, text and trademarks, the compilation of all of the foregoing and all intellectual property rights and goodwill associated therewith (collectively referred to as "site content") is owned by Harman (or used by it under license from third parties), and Harman reserves all rights in and to the site content. Except as expressly granted to you under these terms of use, Harman does not grant you any right, title or interest in or to any part of the site content. You will not copy, reproduce, publish, distribute, transmit, disseminate, display, exhibit, edit, modify, create derivative works from, or exploit in any way, any part of the site content You will not frame or utilize framing techniques to enclose any Harman trademark, logo, or other proprietary information. You will not use any meta tags or any other "hidden text" utilizing Harman's name or trademarks You will not delete, remove or otherwise alter any copyright, trademark or other proprietary notice appearing in or on the site content. You will not take any action to jeopardize, limit or interfere in any manner with Harman's rights in and to the site content. You agree not to portray Harman, its products or this website in a false, misleading, derogatory or otherwise offensive manner Harman reserves the sole and exclusive right at its discretion to assert claims against third parties for infringement or misappropriation of its intellectual property rights in the site content. This website may contain site content owned or licensed by third parties. All restrictions set forth in these terms of use equally apply to all site content owned or licensed by third parties.

Grant of License:
Subject to the restrictions defined in these terms of use, we grant you a limited, revocable, non-exclusive, non-assignable, non-transferable license to access and use the website solely for the purpose of your own non-commercial use to review information about Harman and Harman's products, to provide content regarding Harman's product where allowed, or to order items offered for sale by Harman on this website. Any other use by you is strictly prohibited All rights not expressly granted to you in these terms of use are reserved to Harman.

There may be embeddable software applications available for you to use and display on your website or personal page ("Widgets"). We grant you a limited, revocable, non-exclusive, non-assignable, non-transferable license for the duration of the term of these terms of use, to display Widgets on your site solely for the purpose of facilitating referrals from your site or personal page to this website. Without limiting any other rights or remedies, we may limit, suspend or terminate this license and/or your right to access or display Widgets at any time and for any reason, including but not limited to your display of Widgets on a site or in a manner that we deem unacceptable for any reason at our discretion.

In connection with your use or display of Widgets, you will: (a) use any data, images, text, or other information obtained by you from us only in a lawful manner and only in accordance with the terms of these terms of use; (b) not modify or alter Widgets; (c) not sell, redistribute, sublicense or transfer any part of any Widget; and (d) not use or display any part of any Widget in a manner intended to send sales to any site other than this website.

You will not display Widgets on any sites or pages that:

  1. Contain, exhibit or refer to, in our discretion, material that is disparaging, derogatory or defamatory to us or any third party;
  2. Contain any sexually explicit material;
  3. Promote or depict violence or hate toward any persons or groups;
  4. Promote alcohol, tobacco, illegal drug use or illegal gambling in any way;
  5. Promote any investment schemes or provide financial advice;
  6. Promote or condone discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
  7. Include Harman or any of its trademarks or variations thereof in their domain names without authorization from us; or
  8. Otherwise violate intellectual property rights of Harman.

License Restrictions:
You will not (or assist, allow or direct any third person to): (i) extract, separate, remove or otherwise copy any part of the site content; (ii) disassemble, decompile, reverse engineer or otherwise convert any part of the site content to source code or a human-perceivable form; (iii) adapt, modify or create a derivative work of any part of the site content; (iv) distribute, encumber, lease, rent, sell, transmit, transfer, or otherwise dispose of the site content, in whole or in part; or (v) use the site content for any purpose other than what is expressly allowed in these terms of use.

Your Account on this Website:
In certain circumstances, our website may allow you to provide your opinion and feedback regarding our products, or you may be allowed special pricing for participating in marketing campaigns at the discretion of Harman, or Harman may offer for sale certain of its products on this website. In exchange, you may be required to create a username and password for your use. Select a non-obvious password and preserve your username and password with care; do not allow anyone to use your login credentials to access the website. Do not create more than one account or username for yourself, or create an account or username on behalf of another. You agree to immediately notify Harman in the event of any unauthorized use of your login credentials. Harman will not be responsible for any loss or liability resulting from the unauthorized use of your login credentials with or without your knowledge. You are fully and solely responsible for all activities that occur by use of your login credentials. When you provide or post information on the website, you agree to provide true, accurate and current information and to promptly update such information to keep it true, accurate and current. If you provide any information that is (or Harman reasonably believes to be) untrue or inaccurate, Harman may edit, remove or refuse such information and suspend or terminate your access to your account. Without incurring any responsibility or liability therefor, Harman reserves the right to take any action it deems necessary to ensure the security of the website and your account, including without limitation, terminating your account, changing your password or requesting additional authentication information from you. The security of your personal information is important to Harman. Harman agrees to take reasonable steps to ensure the safety of your personal information. Harman does not represent or guarantee your personal information is free from security threats or other vulnerabilities. Harman reserves the right to terminate your account if Harman, in its discretion, deems your account to be inactive for an extended period of time, and Harman shall have no liability whatsoever to you or any party in relation to such termination.

Your Content on this Website:
Harman does not pre-screen content that you or other users post to the website and the website serves merely as a forum for users to discuss Harman's products (however, Harman reserves the right to, from time to time and at its discretion, monitor user comments and posts without incurring any liability therefor.) Harman does not guarantee that any information is true, accurate or current or otherwise not false, misleading, inaccurate, fraudulent, deceptive or illegal. By posting any content or information to the website, you grant Harman a non-exclusive, non-revocable, worldwide and perpetual right to use any part of your posted information and content in any manner or media now existing or hereafter developed, including the right to adapt, modify, edit, decompile, create derivative works, sublicense, assign, commercialize and otherwise exploit without any compensation due to you, which right shall survive any termination of your license to use this website or ability to post content hereto. You shall have no right or title to your username, which shall be Harman's property. Your use of the website constitutes your consent to allow Harman to store content created by you, including your personal information on Harman's host computers. You are solely responsible for your interaction with other users of this website, whether online or offline, and Harman is not responsible for any loss or damage relating to such interaction. You also agree to observe and follow the following posting rules:

  • You will not impersonate anyone else.
  • You will not post any content that includes information that is false, misleading, inaccurate, fraudulent, deceptive or that promotes illegal activity.
  • You will not post your personal information or solicit any personal information from other users of the website.
  • You will not post any content or information in violation of any laws or regulations.
  • You will not insult, bully or flame any other users of the website.
  • You will not post content that is that is offensive, libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, abusive, vulgar, obscene, pornographic or sexually explicit.
  • You will post only constructive information.
  • You will not speculate or post rumors about Harman, Harman's products or any other user.
  • You will not post information that you do not own or control all rights to. You are fully and solely responsible for all content that you post.

Without prejudice to Harman's other termination rights, Harman may terminate your use of this website or ability to post content thereto, in whole or in part, for any violation of any of the foregoing terms and conditions

Privacy:
Our Privacy Policy describes the collection and use of information on this website. Read our Privacy Policy prior to any use of this website. Our Privacy Policy will be governed by these terms of use.

User Content Complaints: 
You agree that by using this website, you may encounter content that you may deem offensive, indecent, defamatory or objectionable. You agree to use this website at your sole risk, and that Harman shall have no liability to you for content that you may deem offensive, indecent, defamatory or objectionable.
In the event any objectionable content or information appears on the website, notify Harman in writing of the objectionable content. Harman will make a good-faith effort to investigate all allegations of objectionable content that violates the terms of use, but Harman does not undertake, represent or warrant that Harman will take any action relating thereto.

Notice of Infringement Claims: 
If you believe that your work has been improperly copied and posted to the website, please provide Harman with your name, address, telephone number, e-mail address, a physical or electronic rendering of your signature, a description of your copyrighted work, a description of the location of your copyrighted work on the website and a statement by you made under penalty of perjury (in such form and substance as we may require) that the above information is accurate and that you are the copyright owner or otherwise authorized to act on behalf of the copyright owner.

Notices for Complaints: 
Send all legal notices under these terms of use to:
Attention: Legal Department
Harman International Industries, Incorporated
400 Atlantic Street, 15th Floor
Stamford, CT 06901, USA
+1.203.328.3500

Site Security: 
Compromising the security of the website is prohibited and may result in criminal and civil liability. Harman may investigate security-compromising activities and will contact and cooperate with law enforcement if a crime has possibly occurred. By way of illustration, Harman deems the following activity as attempts to compromise the security of the website: unauthorized access to information on Harman's server computer or systems such as probes, scans, or vulnerability tests of the website, bypass or circumvention of the website's authentication measures, interfering with service to any end user, interfering with or tampering with the website's host computer or network facilitating any connection with or to the website, sending unsolicited emails, such as promotions or advertisements for products or services to Harman or any of the users of this website, attempts to overload Harman's host computer or network, altering or cloning packet headers, e-mail headers or message headers. You agree not to use any device, software or other means to interfere or attempt to interfere with the proper working of this website or any activity being conducted hereon. You also agree not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this website, except the search engine and search agents made available by Harman on this website or other generally available third party web browsers (e.g., Microsoft Explorer or Mozilla Firefox).

Harman's Usage and Storage of Information: 
Harman may establish standard practices and limits regarding the use of the website, including the type of user-posted content permitted on the website, maximum number of days user-created content is displayed, accessible or retained by Harman or the maximum number of e-mails an account may send or receive and the maximum disk-space allotted to each website user. Harman will have no liability for the preservation or deletion of any content or personal information maintained by the website or otherwise provided by you to Harman through use of the website. Harman reserves the right to modify its usage and storage of content and information from time to time.

Links to Third Party Websites: 
This website may link to other websites owned or operated by third parties, or otherwise allow you to access your user account through third party social networking or similar websites or software applications. Harman has no control over these third party websites or applications and shall have no liability for such websites or applicationsAny references to any third party names, marks, products or services, or hyperlinks to third party sites or material are provided to you solely for convenience, and do not imply any affiliation, sponsorship or endorsement by Harman Harman has no responsibility whatsoever for any content, practices, policies or acts of or by such third parties, nor does Harman make any warranties or representations whatsoever regarding such third party content, practices, policies or acts

Product Orders: 
All purchase orders for product placed by you through this website are subject to Harman's acceptance and the availability of product or as otherwise provided by law. Harman reserves the right to refuse to accept or cancel any purchase order (or any portion thereof) at any time without any reason and without liability to you or anyone else. All purchase orders for products are subject to Harman's terms of sale and, in the event of any conflict between these terms of use and the terms of sale, the terms of sale shall prevail. If Harman refuses to accept or cancels your purchase order (or any portion thereof) after your payment method has been charged or otherwise received by Harman, Harman will, at its option and sole discretion, either reverse the corresponding payment method or issue you a refund. You agree to fully pay for all orders made through your account on this website. Harman may charge your credit card, debit card or other method of payment previously authorized for any unpaid items purchased through this website and any other charges accruing to your account Harman may, from time to time, make items available on pre-order, and by pre-ordering products, you authorize Harman to automatically charge your account when the item becomes available and ships to you.

Nothing in this website shall be deemed as an offer to sell products binding upon Harman While we strive to provide accurate and current information on this website, pricing, clerical, typographical or similar errors may occur on this website at any time. Also, browsing this website through a mobile device may result in inaccurate or outdated information. Harman cannot confirm the price of an item until that item is made available for shipping In the event that an incorrect price is posted for an item, Harman may, at its discretion, elect to either exercise its order cancellation rights as set forth in these terms of use, or contact you to determine if you wish to proceed with your order for the item at the correct price. Our online prices may vary from brick-and-mortar retail prices for the same items. Harman does not price match for any items made available through this website.

Harman strives to post accurate product descriptions. Nevertheless, Harman does not represent or warrant that product descriptions or other content on this website are accurate, complete, reliable, current, or error-free. Should you find any item that is not as described, your exclusive remedy is to return it in unused condition and in its original packaging for a refund of your purchase price, subject to Harman's applicable return policies.

Harman may, at any time, in its sole discretion and without notice, limit the quantity of items purchased per person, per account, per credit/debit card, per household or per order

Risk of loss and title to items purchased through this website shall pass on to the purchaser upon our delivery of such item to the carrier.

By ordering products from Harman's distributors or other authorized third party sellers through this website, you acknowledge that such orders shall be fulfilled by such third party sellers and not Harman, and Harman shall have no responsibility for the processing, fulfillment, shipping, returns or customer service relating to those orders In the event of any conflict between these terms of use and any conflicting terms or conditions applied by Harman's distributors or other authorized third party sellers, then these terms of use will prevail (including those terms relating to ownership of site content, our license to your comments or posted content, rules on your conduct on this website, disclaimers and limitations on liability), except only with respect to product return policies, customer service issues, shipping and delivery issues, payment and credit terms, and other terms of sale, which shall be governed by Harman's distributor's or third party seller's terms of use and terms of sale To the fullest extent possible, conflicting terms between these terms of use and Harman's distributor's or third party seller's terms of use and terms of sale shall be interpreted to allow for the preservation of Harman's and such distributor's or third party seller's rights and remedies against users of this website

Enforcement: 
Harman reserves the right to enforce these terms of use at the sole discretion of Harman. Harman may issue warnings, suspend or terminate use or access to the website, edit user-posted content and information, prosecute or institute legal proceedings for any violation of these terms of use. Harman's refusal or failure to enforce any right or provision of these terms of use will not constitute a waiver of such right or provision. These terms of use shall not be modified by Harman's trade practice or Harman's course of dealing with you Harman may at any time assign its rights and duties under these terms of use to any party without any notice to any party If any right or provision is deemed unlawful or void, then the provision will be deemed severable from these terms of use and will not affect the validity or enforceability of the remaining terms. These terms will be governed by and construed under the laws of the State of New York, U.S.A., without regard to choice of law provisions, and not by the U.N. Convention on contracts for the international sale of goods Any dispute or claim by you relating in any way to your visit to or use of any part of this website or any content found therein, to any products offered or sold through this website, or to the interpretation of these terms of use, will be resolved by binding arbitration, rather than in court. The Federal Arbitration Act and federal arbitration law apply to these terms of use. The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. You agree that any dispute resolution proceeding relating in any way to your visit to or use of any part of this website or any content found therein, to any products offered or sold through this website, or to the interpretation of these terms of use will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, you agree to waive any right to a jury trial, and you agree to bring any legal proceedings against Harman exclusively in the federal or state courts located in New York, New York, U.S.A., and you waive all defenses with respect to venue and jurisdiction in the state and federal courts located in New York, New York, U.S.A., including lack of personal jurisdiction and forum non conveniens For the avoidance of doubt, you agree that we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Indemnification: 
You agree to indemnify, defend, and hold harmless Harman, its parent company, shareholders, officers, directors, employees, agents, licensors, distributors, affiliates and suppliers from and against any and all claims, losses, expenses, damages and costs, including, without limitation, attorneys' fees, arising from or relating in any way to your use of this website, including without limitation any content posted or otherwise created by you. This obligation will survive the termination or modification of these terms of use, or of your right to use this website.

Warranty Disclaimer: 
THIS WEBSITE, ANY WIDGETS, AND THE INFORMATION AND CONTENT PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. EXCEPT AS PROHIBITED, AND TO THE FULLEST EXTENT ALLOWED, BY LAW, HARMAN DISCLAIMS ALL WARRANTIES OF EVERY KIND INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. HARMAN DOES NOT REPRESENT NOR WARRANT THAT THE WEBSITE OR ANY WIDGETS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED OR THAT ANY PART OF THIS WEBSITE OR WIDGETS, OR THE SERVER THAT MAKES ANY PART OF THIS WEBSITE AVAILABLE ARE FREE OF DEFECT OR FREE FROM ANY VIRUSES OR SECURITY COMPROMISING MECHANISMS. HARMAN DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE INFORMATION, CODE OR CONTENT PROVIDED BY THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, TRUTHFULNESS, USEFULNESS, RELIABILITY OR OTHERWISE.

Limitation of Liability: 
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL HARMAN OR ITS PARENT COMPANY OR ANY OF ITS SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, DIRECTORS, AFFILIATES, SUPPLIERS OR DISTRIBUTORS ("RELEASED PARTIES") BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, COMPUTER FAILURE OR COMPUTER MALFUNCTION) THAT RELATE TO THE USE OF OR INABILITY TO USE THIS WEBSITE OR THE PERFORMANCE OR THE CONDUCT OF OTHER USERS OF THIS WEBSITE, EVEN IF ANY OF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE. YOUR ONLY REMEDY AGAINST ANY OF THE RELEASED PARTIES FOR DISSATISFACTION WITH THE WEBSITE OR ANY CONTENT IS TO STOP USING THE SITE. HOWEVER, IF ANY OF THE RELEASED PARTIES ARE FOUND LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THIS WEBSITE OR ANY CONTENT, OR YOUR PURCHASE OF ANY ITEM THROUGH THIS WEBSITE, SUCH RELEASED PARTIES' LIABILITY WILL NOT EXCEED U.S. $100.00 IN THE AGGREGATE YOU AGREE TO FILE ANY CLAIM OR CAUSE OF ACTION YOU MAY BELIEVE YOU HAVE RELATING TO THIS WEBSITE (INCLUDING THE PURCHASE OF GOODS THROUGH THIS WEBSITE) WITHIN ONE (1) YEAR FROM WHEN SUCH CLAIM OR CAUSE OF ACTION ARISES.

Exports:
You acknowledge that items made available on this website may include technology or software that are subject to customs and export control laws and regulations. By purchasing, downloading or using technology or software from this website, you agree to comply with all applicable laws and regulations, including the Export Administration Act and the Arms Export Control Act, and you represent and warrant that you shall not transfer the software or technology to a foreign national or a foreign destination in violation of such laws, rules and regulations.

Guest Checkout:
Harman may, from time to time, allow you to purchase from this website as a guest without creating or using an account ("guest checkout") While using guest checkout, you will be required to enter certain information, such as first and last name, year of birth, billing and shipping address, telephone number, credit card information and a valid email address where we can send order and shipping notices. This information will not be saved on our site and you will have to re-enter it every time you use guest checkout. Guest checkout activities and orders are also governed by these terms of use

Electronic Communications:
When you use this website or send us e-mails, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement for such communications to be valid, binding and enforceable. You represent and warrant that the email address you provided to Harman is current and valid, and you agree to immediately update Harman on any change of email address, and you will be solely responsible for your email address' failure or inability to receive communications at any given time.

Miscellaneous:
AirPlay, Apple, Apple TV, iMac, iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, iPod touch, iTunes, Mac, MacBook, MacBook Pro and Safari are registered trademarks of Apple Inc.

Android is a trademark of Google Inc.

All other products, company names, brand names, trademarks and logos are the property of their respective owners. Any references to any third party names, marks, products or services, or hyperlinks to third party sites or material are provided to you solely for convenience, and do not imply any affiliation, sponsorship or endorsement by or of Harman or its products.

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Terms of Sale

Last Updated September 23, 2011
These Terms of Sale are applicable only to orders by and for residents of the 48 contiguous United States.  These Terms of Sale are further subject to Harman’s Terms of Use

Placing an Order

Product pricing and availability for JBL products are shown on this website. Pricing or availability may be subject to change at any time without notice. To place an order, simply add the desired items to your Shopping Cart. You can add, delete, update, or change the quantities of products in your cart while you shop the site. Once you are ready to buy, proceed to check out to enter your shipping and payment information to complete your order. You can complete your order as a guest or by opening a JBL.com user account. By opening a JBL.com user account, you can quickly access product support, updates and promotions straight from JBL.

Once your order has been submitted, you will receive a printable order confirmation screen detailing your order. You will also receive an order confirmation e-mail which will include your order details. Please be sure to save this order confirmation and print out a copy. This is your receipt for proof of purchase; your merchandise will not include an additional receipt. You will need this receipt if you ever require warranty service from any of our authorized repair centers throughout the U.S.

It typically takes one to two business days to process and ship your order. Once your order has shipped, we will email a shipping confirmation, including tracking number(s). The shipping carrier requires one business day from that time to validate the tracking information.

Payment

JBL.com accepts payment via Visa, MasterCard, and American Express.

You will be charged once your order has been shipped.

Please note that certain orders are subject to a 24-hour verification period to protect all parties from unauthorized credit card use. To assist in minimizing unauthorized card usage, please ensure that your credit card company has all of your current information on file including any alternate or authorized shipping addresses.


Order Cancellations

You can cancel or alter your order up until you submit the order. If your order has already been submitted, please contact the Customer Service Center at 1-800-336-4525 (from 8AM to 8:30PM., EST Monday through Friday (except holidays), and 8:00 a.m. to 5:00 p.m., EST Saturday) to cancel or alter the order.

If you have a problem with any part of your order, please e-mail our Customer Service Center. Please include your name and order number or call our toll-free customer service number at 1-800-336-4525.

Shipping

It typically takes one to two business days to process and ship your order.
Presently, we are only able to ship to the contiguous 48 states. We do not ship to Alaska, Hawaii, P.O. Boxes or Military APO/FPO/DPO addresses. We also do not ship orders to international locations.
Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.

Depending upon your shipping address, and product availability in our warehouses, your order may arrive in multiple shipments.  Any shipping or delivery dates provided will be estimates only.

When you receive your shipment, please inspect all packages for items such as remotes, manuals and cables, or any applicable accessories for the product(s) ordered. If the merchandise is not being installed right away, please power up or play the merchandise. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that you'll need it for a return shipment.

If you require any assistance, please call us toll free at 1-800-336-4525, and have your order confirmation number handy.

Returns

All orders from JBL.com are eligible for our 30 day return policy. You may return any item you purchased on JBL.com for any reason, within 30 calendar days of your shipping date, subject to the terms below. We'll gladly exchange your product (subject to availability) or give you a refund for the full amount of the merchandise - whichever you prefer. No restocking fees. No questions asked.
A return authorization is required for any exchange or refund. Any product shipped to us without a return authorization is not eligible for our refund policy and will be returned to the customer at his or her expense.

If, within 30 calendar days of the date of your shipping date, you would like to replace or return the item, the process can be initiated on the JBL.com Returns section which will trigger an email to our Customer Service Center. You will then be contacted by one of our representatives about your request. You can also contact the Customer Service Center directly at 1-800-336-4525, from 8AM to 8:30PM., EST Monday through Friday (excluding holidays), and 8:00 a.m. to 5:00 p.m., EST Saturday. A return authorization number (RA#) and prepaid return shipping label will be provided to you by our Customer Service Center.  Gift purchases must be returned by the original purchaser.

RA#’s are valid for only 30 calendar days from the date issued. Replacement merchandise will not be reserved for more than 30 calendar days past the issuance of the RA#. Merchandise that we receive past the return period may be refused and returned. Products must be returned with all accessories originally included with such product. Additional product return instructions may be required. Notification will be sent to the e-mail and/or billing address you provided, should your return not be accepted.

Security & Privacy

Our site uses the industry standard Secure Sockets Layer (SSL) technology to ensure the safety of your Internet transactions. SSL encrypts all of your personal information, including credit card number, name and address, to prevent decoding. To verify the security of your connection, check the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When you are accessing a secure server, the first characters of the site address will change from "http" to "https".

Information you provide during transactions on this Web site are confidential. Please read our Privacy Policy for more information on the data we collect and how we use it.


Gift Cards
Use of Harman Gift Cards are subject to the Gift Cards’ terms and conditions of use.


Promotions
Use of promotional codes, discounts, coupons or similar promotions are subject to that promotion’s terms and conditions.  To be eligible for a specific promotion, your order must be submitted within the specified promotion period. Unless otherwise expressly stated in the applicable promotion’s terms and conditions, no more than one promotion may be applied to an order.

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Impressum

This website is provided to you by:

HARMAN International Industries, Inc.
400 Atlantic Street
Suite 1500
Stamford, CT 06901 U.S.A.

For any comments related to your JBL.com experience please contact the webmaster.

About Harman

HARMAN is the parent company behind an array of legendary brands that includes Harman Kardon®, JBL®, Mark Levinson®, AKG and Infinity Systems®. We are a leading global provider of premium audio and infotainment solutions, engaging customers around the home, in the car and on the go. Our family of distinguished brands enjoys a legacy spanning more than 60 years of leading-edge innovation and premium quality. Our customers include the top names in entertainment, automotive and venue design – linked by a common passion for high-fidelity sound and multimedia.

JBL is a brand of HARMAN International Industries, Inc. Current shareholders or interested parties looking to view fiduciary reporting for the most recent year or previous years, or for more information on HARMAN International Incorporated, Inc., visit the HARMAN Investor Relations website.

From engineers to entertainers, we’re all in this together. JBL works to protect the environment by eliminating waste and promoting company-wide conservation.

By pioneering a new concept in energy-efficient audio and infotainment design called GreenEdge™ we combine new environmentally friendly design with dramatic energy savings, without compromising the excellent performance for which our products are known.

Learn more about GreenEdge at HARMAN.com.

Do you have a passion for music and audio?

We operate worldwide through a network of more than 11,000 talented employees, positioned to serve both the emerging and established markets. Many among our team began their careers on the stage or in the recording studio, bringing their personal experience as customers to the design, production, and marketing of innovative new audio technologies.

We’re looking for people who want to join our global family and build a sound future – for our customers, our company, and our employees.

View our career opportunities at HARMAN.com.